Precise Quality Assurance Supervisor proficient in all QA as to Production operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Lead
Gruma Corporation - Mission Foods
05.2023 - Current
Collaborated with cross-functional teams to address root causes of quality issues, resulting in improved processes and products.
Reduced customer complaints by identifying areas for improvement and initiating corrective actions.
Developed quality policies, procedures, and work instructions tailored to the specific needs of the organization.
Communicated effectively with customers regarding their concerns or inquiries related to product quality or safety.
Developed comprehensive audit plans and conducted internal audits to identify gaps in the quality management system.
Promoted teamwork and collaboration within the Quality team, leading to increased productivity and overall job satisfaction.
Drafted technical documents such as deviation reports, testing protocol and trend analyses.
Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
Quality Assurance Supervisor
Blue Marble Productions, Inc.
07.2022 - 04.2023
Served as a key liaison between Quality Assurance and other departments, facilitating collaborative efforts that led to increased product consistency and customer satisfaction.
Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
Quality checks when new product is received in shipping/receiving area.
Inspected finished goods to verify conformance with customer specifications and company quality standards.
Streamlined the quality control process, resulting in faster turnaround times for product releases.
Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Quality Supervisor
Skjodt Barrett
03.2018 - 07.2022
Directed and supervised employees involved in product inspection and quality control procedures.
Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
Oversaw department by supervising daily operations, providing technical support and coordinating personnel.
Implemented robust documentation systems for tracking non-conformances, corrective actions, preventative measures, and process improvements over time.
Developed monthly reports showing inspections and improvements.
Conducted thorough audits of production processes to identify potential risks and implement corrective measures proactively.
Developed comprehensive training programs for new hires to ensure consistent understanding of company quality policies and procedures.
Quality Supervisor
Wallenius Wilhelmsen Solutions
01.2012 - 06.2015
Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
Maintained up-to-date knowledge on relevant regulations within the industry, ensuring company practices remained compliant at all times.
Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
Enhanced team performance through regular training sessions and knowledge sharing, resulting in an increase in overall efficiency.
Education
Bachelors in Business Management -
Purdue University
Skills
Recorded and documented all lab tests/research
Excel spreadsheets and Microsoft Office Suite
Product and development in lab
Performed basic and analytical testing
Supervision/Team Lead
Comprehension of lab testing procedures
CCP's/control points in the lab
SAP's/COA/SQF/Internal Audit
Teamwork/leadership skills
Organizational skills
Quality Assurance /Control
GMP's and Management
Certification
Catalyst Program - Raleigh North Carolina
GMP Certification - Purdue University
HACCP Auditor Certification – National Registry of Food Safety Professionals.
Food Safety System Certification 22000 – FSSC 22000.
SQF Audit in globally recognized program- CCP'S (HACCP)