Jessica Brady
Miami Lakes,FL
Summary
Dynamic office assistant with a proven track record at Brady Fire Equipment, skilled in Microsoft Excel and customer service. Successfully organized office operations and fostered a positive team culture as an assistant softball coach. Committed to enhancing efficiency and supporting staff through effective communication and proactive problem-solving. CPR certified and passionate about personal growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
Brady Fire Equipment
Pembroke Pines, FL
03.2020 - Current
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered phone calls and directed them to appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Assistant Softball Coach
Hialeah Gardens Senior High School
Hialeah Gardens, FL
12.2019 - 04.2020
- Conducted pre-game meetings with athletes prior to each game outlining expectations for the day.
- Communicated regularly with parents about their children's progress throughout the season.
- Created drills to improve batting, fielding, pitching, and base running skills.
- Fostered a positive and inclusive team culture that emphasized sportsmanship, teamwork, and personal growth.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
Shift Leader
Salata Salad Bar
Miami Lakes, FL
03.2019 - 03.2020
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored inventory levels and ordered supplies as needed.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
Education
High School Diploma -
Mater Lakes Academy
Hialeah, FL05-2017
Associate of Arts - Art Education
Miami Dade College
Miami, FLSkills
- Microsoft Excel
- Customer service
- Office organization
- Calendar management
- Child supervision and safety
- Arts and crafts
- Positive reinforcement
- CPR and AED
Certification
Adult Child and Baby First Aid/CPR/AED
References
References available upon request.
Timeline
Office Assistant
Brady Fire Equipment
03.2020 - Current
Assistant Softball Coach
Hialeah Gardens Senior High School
12.2019 - 04.2020
Shift Leader
Salata Salad Bar
03.2019 - 03.2020
High School Diploma -
Mater Lakes Academy
Associate of Arts - Art Education
Miami Dade College
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