Jessica Braggs
Summary
An accomplished business woman with exceptional marketing skills, hospitality, and property sales background. An enthusiastic, outgoing professional with drive and determination to succeed. Excellent communicator, skilled at relating with people of all levels and offering flexibility of working well on teams or individually. Highly proficient in building lasting relationships with key decision makers, customers and team members to further overall goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Realtor
Self-employed
02.2019 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Developed new business and managed new and existing clients.
- Reviewed and executed confidential documents, contracts and disclosures.
- Maintained connections with clients to encourage repeat business and referrals.
Hotel Sales Manager (for 4 Hotels)
Raymond Management
10.2011 - 05.2019
- Arranged and coordinated sales calls with prospective clients to generate millions in revenue for hotel.
- Implemented and created promotions to stimulate repeat business and attract new business travel accounts.
- Identified opportunities for growth by conducting market research and analyzing competitor strategies.
- Developed customized proposals tailored to each potential client''s needs, improving conversion rates from inquiries to bookings.
- Partnered with other department heads in cross-functional initiatives aimed at enhancing the overall guest experience.
- Established strong relationships with key industry partners and clients, leading to repeat business and referrals.
- Increased hotel bookings by developing and implementing strategic sales plans targeting various market segments.
- Implemented effective tracking systems for leads, allowing for better follow-up and increased closure rates.
- Negotiated advantageous contracts with vendors that resulted in cost savings without sacrificing quality or service standards.
- Boosted revenue through upselling hotel services, amenities, and group offerings during the sales process.
- Contributed to annual budget planning by setting realistic sales targets based on historical data and market trends.
- Mentored new hires and provided ongoing support to ensure their success within the sales team.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Cosmetologist
Self-employed
01.2009 - 10.2011
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Education
High School Diploma -
Joliet Central High School
Joliet, IL06.2003
Skills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Schedule Coordination
- Negotiation
- Database Management
- Social Media Marketing
- Strong organizational skills
- Client-oriented
- Highly Professional
- Problem-Solving
- Notary Public
Accomplishments
- Fastest growing agent
- Ranked in the top 15% of agents nationwide.
- Generated over $5,000,000 in sales revenue in 2021, 2022, 2023.
Certification
- Licensed Illinois mobile Notary
A little about myself
Beyond the realm of real estate, I'm a proud mother of two brilliant young ladies, happily married to my best friend, and a devoted fur mom to my dog, Braxton. Rooted in a strong Italian heritage, I blend family values with a love for the outdoors, especially anything near water—it sets my soul at peace. In my spare time, you'll catch me whipping up culinary delights or enjoying a glass of dry red wine to unwind.
Timeline
Realtor
Self-employed
02.2019 - Current
Hotel Sales Manager (for 4 Hotels)
Raymond Management
10.2011 - 05.2019
Cosmetologist
Self-employed
01.2009 - 10.2011
High School Diploma -
Joliet Central High School