Jessica Brandli
Elkhart,IN
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. My experience in One Price" dealership sales, brings a different perspective to the Auto Industry.
Overview
14
14
years of professional experience
Work History
General Manager
Integrity Autoplex
Elkhart, IN
05.2022 - Current
- Assessed the efficiency of current procedures and devised new systems to optimize overall productivity
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction
- Successfully completed all stages of product development initiatives
- Pioneered the launch of a prosperous detail shop servicing 6 local franchise dealers
- Evaluated financial performance, uncovering potential for cost savings and increased revenue
- Managed daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales
- Compiled detailed reports summarizing key performance metrics for senior leadership to assess operational success.
General Manager
JORDAN TOYOTA
02.2017 - 05.2022
- Successfully achieved year-over-year growth at a one-price dealership
- Achieved record employee retention
- Maintained sales efficiency with a customer base of 135%
- Developed and implemented a successful customer growth and loyalty program, ranking 12th out of 112 dealers in the region
- Collaborated with departments to establish weekly and monthly objectives using a SMART action plan
- Held department managers accountable for the performance of their individual SMART action plans
- Collaborated with managers to address customer complaints and turn them into satisfied customers
- Collaborated with finance department to establish efficient processes for product penetration.
Finance Manager
TOM NAQUIN
05.2016 - 02.2017
- Developed strong rapport with banking institutions and lenders
- Enhanced the knowledge of sales team regarding products
- Collaborated with lenders to create structured deals for approval
- Collaborated with lenders to enhance customer rate structure
- Consistently achieved an average of 2 finance products sold per deal, exceeding target sales quotas.
Finance Manager
JORDAN TOYOTA
08.2010 - 02.2016
- Utilized market research to make informed vehicle purchases
- Worked in partnership with the acquisition team, achieving a 4-day reduction in speed to market
- Developed and executed strategies to sustain a 23-day market day inventory
- Marketed a range of vehicle types for Budget Lot Marketing
- Ensured transparency in every warranty presentation delivered to all customers without fail
- Successfully improved both profit margins and customer satisfaction by implementing process-driven tactics within the department.
Education
Skills
- Branding
- Expert at one price Management
- Salary structure/compensation development
- Recruitment
- Budgeting and cost control strategies
- Financial document control
- Read and deliver Dealer month end Finance Statments
- Staff Development
- Sales planning and implementation
Awards
- TOYOTA GM CERTIFIED
- DREAM ON
- DISNEY APPROACH
- NIKKI HALEY NOMINATED
- JEFF SACKS CERTIFIED
- TOYOTA PRESIDENT'S AWARD
Timeline
General Manager
Integrity Autoplex
05.2022 - Current
General Manager
JORDAN TOYOTA
02.2017 - 05.2022
Finance Manager
TOM NAQUIN
05.2016 - 02.2017
Finance Manager
JORDAN TOYOTA
08.2010 - 02.2016