Jessica Bravo
Placentia,CA
Summary
Dynamic and results-oriented professional with a proven track record, enhancing operational efficiency and customer satisfaction. Excelled in multitasking and staff training, significantly improving production and service quality. Skilled in time management and customer service, adept at problem solving and exceeding performance expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Baker
85c Bakery Cafe
10.2022 - Current
- Produced consistently high-quality baked goods for customers.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Trained and supervised new employees on bakery operations and procedures.
- Followed food safety standards when handling ingredients.
Assistant Manager
Dominos Pizza Inc.
04.2021 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cashier
Tumbys Pizza
11.2018 - 06.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Resolved customer complaints professionally, leading to improved customer relations.
Education
No Degree - Philosophy
California State University - Fullerton
Fullerton, CASkills
- Multitasking proficiency
- Staff Training and Development
- Continuous Improvement Mindset
- Opening and closing duties
- Customer Service
- Time Management
Certification
- Food Handlers Certification
Additional Information
Instrumentalist. I have been involved in music for a majority of my life. While being in this space, it has allowed me to gain the skill of sight reading, music theory and the ability to work effectively with others to reach a common goal.
Timeline
Lead Baker
85c Bakery Cafe
10.2022 - Current
Assistant Manager
Dominos Pizza Inc.
04.2021 - 07.2022
Cashier
Tumbys Pizza
11.2018 - 06.2020
No Degree - Philosophy
California State University - Fullerton