Jessica Bray
Midland,TX
Summary
Motivated and results-driven professional with a robust background in Real Estate Brokerage, Disaster Restoration Management, and Insurance Claims Adjusting. Proven ability to lead and manage teams, exceed sales targets, and foster strong client relationships through effective communication and empathy. Adept at navigating complex situations with resilience and strategic insight.
Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner/Broker
Bray Real Estate/Broker Associate at Heritage Real Estate
11.2014 - Current
- Lead and manage a successful real estate brokerage firm, overseeing all aspects of operations including sales, marketing, finance, and staff development.
- Closed over 400 transactions totaling over $100 million in sales, specializing in residential, commercial, and land properties.
- Championed client communication and satisfaction, ensuring smooth transactions from listing to closing.
- Established community engagement initiatives and built a diverse team focused on client education and support.
Insurance Adjuster
Liberty Mutual
01.2014 - 08.2014
- Handled property/casualty insurance claims from initiation to resolution, ensuring timely and fair settlements.
- Collaborated with multiple stakeholders including restoration companies, fire departments, and law enforcement.
- Prepared detailed reports documenting claim information and investigation findings, maintaining high standards of customer service.
Sales/Project Manager
Servpro Water/Fire/Biohazard Cleanup and Restoration
06.2009 - 01.2014
- Cultivated and maintained strong relationships with key clients, optimizing customer satisfaction and retention.
- Managed disaster restoration projects nationwide, including cleanup efforts after hurricanes Isaac, Irene, and Sandy.
- Led business-to-business sales efforts, conducted continuing education classes for insurance and facilities professionals.
- Provided empathetic client support during challenging situations, guiding clients through property damage and loss.
Education
Bachelor of Arts - Organizational Communication And Leadership
Texas State University
San Marcos, TX06-2008
Skills
- Communication and negotiation
- Real estate market knowledge (residential, commercial, land)
- Client empathy and support
- Team leadership and management
- Crisis management and resolution
- Marketing tactics
- Human resource management
- Sales leadership
- Operations management
- Administrative oversight
- Team oversight
- Verbal and written communication
- Service quality assurance
Certification
- Texas Real Estate License (2014 - Current)
- Texas Real Estate Broker's License (2019 - Current)
Timeline
Owner/Broker
Bray Real Estate/Broker Associate at Heritage Real Estate
11.2014 - Current
Insurance Adjuster
Liberty Mutual
01.2014 - 08.2014
Sales/Project Manager
Servpro Water/Fire/Biohazard Cleanup and Restoration
06.2009 - 01.2014
Bachelor of Arts - Organizational Communication And Leadership
Texas State University
Community Service
Midland Chamber of Commerce, Meals on Wheels, PTA, Track Coach for Midland Cheetahs, Boys and Girls Club Volleyball Coach and Green Tree HOA Vice President/Architectural chair.
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