Jessica Breitenbach
Violet,LA
Summary
An open-minded individual with a flexible approach to work, which enables accommodation of change. I am able to work well with a group or on my own initiative. Willing to take on any responsibilities and assignment, regardless of the challenge. A self-reliant and hard working individual with the ability to pick up new ideas and concepts quickly. Enjoys learning new skills and methods of working, while also being able to take constructive criticism. Takes pride in producing excellent work and paying close attention to details. Organized and can work under pressure in a busy environment. Strong ability to communicate clearly and effectively with visitors and staff.
Overview
9
9
years of professional experience
Work History
Head Bartender
Hooters
06.2016 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Recruited and trained new bartenders and barbacks.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Key Holder
Hooters
06.2016 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Submitted reports to senior management to aid in business decision-making and planning.
- Mentored junior staff members, helping them develop their skills to advance within the company successfully.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Waitress
WOW Cafe
06.2015 - 05.2016
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
Associates of General Studies - General Studies
Nunez Community College
Chalmette, LA03.2019
Skills
- Trained in inspecting and identifying valid, expired, defective, or fake identification or credentials
- Professional/Attentive Customer Service experience
- Loyal and dedicated employee
- Clear and effective communication
- Proactive Learner
- Computer skills: excel, word, and pos systems
- Resourceful
- Ambitious
Timeline
Head Bartender
Hooters
06.2016 - Current
Key Holder
Hooters
06.2016 - Current
Waitress
WOW Cafe
06.2015 - 05.2016
Associates of General Studies - General Studies
Nunez Community College