Jessica Worley
La Porte,IN
Summary
Ambitious Production Manager with 9 years of experience manufacturing environment. Motivates employees to align performance with company objectives in fast-paced production environments. Superior competency in resource allocation, production scheduling and workflow management.
Overview
19
19
years of professional experience
Work History
Production Manager
Alexandria Moulding
2021.10 - 2024.08
- Supervised 60+ employees in various departments.
- Resolved issues quickly to maintain productivity goals.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed daily operations of the production floor, ensuring all tasks were completed accurately and efficiently.
- Successfully managed production activities to achieve on-time shipment of orders.
- Implemented safety protocols, resulting in a decrease in workplace accidents and injuries.
- Mentored staff members, fostering a positive work environment that encouraged professional growth.
Supervisor
Alexandria Moulding
2015.06 - 2021.10
- Evaluated employee performance and coached and trained to improve weak areas.
- Identified individual employee's unique work styles and adapted management methods.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Manager
Upper Crust Pizzeria
2013.06 - 2014.11
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Manager
Martin's Pizzeria
2008.04 - 2013.06
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Manager
ONE STOP
2005.05 - 2008.05
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Rotated merchandise and displays to feature new products and promotions.
- Effectively supervised staff of 10 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Directed training and retraining of employees to boost performance and enhance business results.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
No Degree - NURSING
IVY TECH COMMUNITY COLLEGE
Skills
- Priority management
- Strategic planning
- Inventory oversight
- Project Management
- Team Building
- Training and mentoring
- Business planning
- Staff Management
- Production Planning
- Strong leadership abilities
- MRP Systems
Timeline
Production Manager
Alexandria Moulding
2021.10 - 2024.08
Supervisor
Alexandria Moulding
2015.06 - 2021.10
Manager
Upper Crust Pizzeria
2013.06 - 2014.11
Manager
Martin's Pizzeria
2008.04 - 2013.06
Manager
ONE STOP
2005.05 - 2008.05
No Degree - NURSING
IVY TECH COMMUNITY COLLEGE
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