Jessica Brown
Nashville,TN
Summary
Energetic dessert artist dedicated to enhancing the quality of each project, meeting sales and profitability goals and being a positive presence with staff. Recognized for setting up new systems, creative problem solving, increasing sales, and outside the box thinking.
Overview
9
9
years of professional experience
Work History
Cake Decorating Department Manager
The Puffy Muffin
Brentwood, TN
10.2018 - Current
- Researched and implemented software and processes to boost long-term business success and increase profit levels. Increased profits 25% in first year, and on track to increase another 30%+ in second year.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on seasonal sales trends.
- Motivated associates to consistently deliver effective design habits through coaching and encouragement.
- Set, enforced and optimized internal policies to maintain responsiveness to market demands.
- Analyzed and interpreted seasonal store trends to facilitate planning.
- Responsible for supervising production of an average of 200 cakes each week and over 3000 bakery items a month.
- Interviewed, hired and trained new employees for production positions.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Monitored, trained and supervised team of 10-12 employees.
Director of Communications
Christ Church Nashville
Nashville, TN
06.2011 - 03.2013
- Worked with independent consultant to design, build, and populate new website from the ground up.
- Managed social media presence
- Staff photographer for all events and services
- Coordinated with vendors for project completion, such as printers, decorators, manufacturers. Including price comparison and negotiation.
Sales Representatives
Lowe's Home Improvement And StoneWorld Inc
Nashville, TN
08.2008 - 08.2011
- Increased sales by offering advice on purchases and promoting additional products, including cold calls to cabinet companies and contractors.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Project management and coordination with installers, contractors, and home owners.
- Won Shenandoah Cabinet's regional sales award in 2010.
Education
Bachelor of Fine Arts - Painting, Scultpture, Mixed Media
East Tennessee State University
Johnson City, TNSkills
- Creative Solutions and Problem Solving
- Systems Creation and Organization
- Sales Planning and Implementation
- Originality and Creativity
- Cake and Pastry Decoration
- Icings and Fondant Sculpture
- Adaptability and Flexibility
- Traditional Fine Art Skills
- Photography and Photo Editing
Personal Development
I am a life-long learner, especially when it comes to working with my hands. I have mastered several diverse craft and artistic mediums, including drawing, quilting, and stained glass. My love for baking and creating beautiful desserts began with this innate curiosity.
Timeline
Cake Decorating Department Manager
The Puffy Muffin
10.2018 - Current
Director of Communications
Christ Church Nashville
06.2011 - 03.2013
Sales Representatives
Lowe's Home Improvement And StoneWorld Inc
08.2008 - 08.2011
Bachelor of Fine Arts - Painting, Scultpture, Mixed Media
East Tennessee State University
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