Jessica Brown
Property Manager
Denham Springs,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Multi-Site Property Manager
Westminster Management | Kushner
12.2021 - 02.2023
- Oversee the day-to-day operations of two side-by-side, mid-rise, class A properties, totaling 331 units
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Evaluated and recommend changes in rental pricing strategies to remain competitive in the market
- Minimized vacancy periods by collaborating with asset management, marketing, and VP to strategize improvements to marketing initiatives, business plans, resident retention and outreach programs
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Monitored timely receipt and reconciliation of rent collections, final account statements, write offs and collections
- Monitored progress of construction and maintenance projects and notify appropriate individuals of project updates, delays, and schedule changes
- Developed, reviewed, and submitted property mid-year forecasts, operating and capital budgets
- Handled disciplinary actions, performance evaluations and terminations of company staff, as needed.
Automotive Finance Manager
Allstar Automotive Group
10.2020 - 11.2021
- Increased F&I revenue by 15%
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans
- Typed all loan documents for both finance and cash transactions.
- Assisted customers with completing loan applications and other paperwork.
- Compiled closing packages for drafting and presentation accuracy.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Proactively identified solutions for customers experiencing credit issues.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
- Negotiated loan terms and conditions with customers to secure best deal.
Community Association Manager
Community Management
08.2019 - 09.2020
- 17 Community portfolio totaling over 1500+ homes
- Processed and approved invoices and monitored the financial health of each HOA by reviewing reports, while also checking to ensure there were no accounting errors
- Successfully created annual budgets and mid-year forecasts by reviewing historical data and trends
- Enforced compliance with community regulations and guidelines
- Developed and adhered to community budgetary restrictions in collaboration with the board of directors.
Property Manager
Block Multifamily Group
04.2016 - 10.2018
- Managed 144 Class A Units.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained occupancy above 95%.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Property Manager
Vintage Realty Company
08.2015 - 04.2016
- Managed 240 luxury units
- Directed a staff of six
- Maintained 97% occupancy.
Assistant Property Manager
TVO North America
02.2011 - 08.2015
- 144 Class A Luxury Apartments
- Leasing Agent from February 2011 to April 2013.
- Assistant Property Manager from April 2013 to August 2015.
Education
High School Diploma -
Family Christian Academy
2008
Skills
- Multi-Family Property Management
- Building Operations
- Project Management
- Staff Management
- Leasing and sales
- Exceptional oral and written communication skills
- Fair Housing
- Property Marketing and Promotion
- Rent Collection
- Bid Proposals
- Financial Budgeting and Reporting
- Renewals Management
Software
- Microsoft Office
- Excel
- Yardi
- Rent Cafe
- Rent Maximizer
- Nexus
- Vendor Cafe
- OneSite
- Grace Hill
- Yield Star
Timeline
Multi-Site Property Manager
Westminster Management | Kushner
12.2021 - 02.2023
Automotive Finance Manager
Allstar Automotive Group
10.2020 - 11.2021
Community Association Manager
Community Management
08.2019 - 09.2020
Property Manager
Block Multifamily Group
04.2016 - 10.2018
Property Manager
Vintage Realty Company
08.2015 - 04.2016
Assistant Property Manager
TVO North America
02.2011 - 08.2015
High School Diploma -
Family Christian Academy
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