Jessica Brown
New Market,Maryland
Summary
Motivated Server/ To-go Specialist with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable student taking honors and AP courses willing to learn and be trained for the given position. Available to work weekdays and weekends with a flexible schedule.
Overview
3
3
years of professional experience
Work History
Server /To-Go Specialist
Olive Garden - Darden Restaurants
07.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Education
Bachelor of Science - Health Informatics
University of Pittsburgh
Pittsburgh, PA04.2027
High School Diploma -
Oakdale High School
Ijamsville, MD05.2023
Skills
- Order Management
- Supply Restocking
- Guest Engagement
- Hospitality Service Expertise
- Team Collaboration
- Telephone Reception
- POS Software
Accomplishments
National Honors Society Member
Affiliations
- Track and field
Timeline
Server /To-Go Specialist
Olive Garden - Darden Restaurants
07.2021 - Current
Bachelor of Science - Health Informatics
University of Pittsburgh
High School Diploma -
Oakdale High School