Summary
Overview
Work History
Education
Skills
Training
Professional Qualifications
Timeline
Generic

Jessica Brown

Canyonville,Oregon

Summary

Dynamic, results-oriented professional with extensive experience in compliance with local, national, and industry standards. Proven ability to apply standard terminology and expertise to fulfill job responsibilities with precision and dedication. Committed to continuous improvement and excellence in performance, ensuring alignment with organizational goals and policies. Strong work ethic and proactive approach to achieving success in the workplace.

Overview

11
11
years of professional experience

Work History

Independent Contractor

Pachamama Farm
04.2025 - 08.2025
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Organized and Maintained Housekeeper Commissary area.
  • Trained new team members to the cleaning standards for Air B&B units.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Maintained Inventory for Supplies Needed
  • Changing linens, sanitizing bathrooms, restocking essentials, and ensuring the space meets cleanliness standards.
    • Preparingaring short-term rental properties between guest stays

Initial Attack Dispatcher (T)

U.S Forest Service Office
05.2023 - 10.2023
  • Included work as: Expanded Dispatch Support. (T) – Roseburg, OR U.S Forest Service Office
  • Expanded Dispatch Recorder (Q)– Roseburg, OR U.S Forest Service Office
  • 541-673-5995

Cashier

Kens Sidewalk
05.2022 - 09.2022
  • Greet and interact with restaurant customers.
  • Register meal orders from customers into a point-of-sale computer system (POS).
  • Itemize and total customer purchases.
  • Answer phones
  • Resolve customer issues and answer questions.
  • Assist with food preparation.
  • Assist kitchen staff when needed.
  • Assist cleaning and sanitizing restaurant.
  • 503-839-6872

Tasting Room/Kitchen

Abacela
07.2021 - 09.2021
  • Maintaining the aesthetics of the winery
  • Database experience (Winery software)
  • Restocking Inventory
  • Educating Guests about Abacela’s history
  • Pouring Wine samples
  • Serve Charcuterie plates.
  • 541-697-6642

Server/Bartender

Café Bravo
10.2019 - 07.2021
  • Preparing Alcoholic or non-alcoholic beverages.
  • Interacting and providing excellent customer service.
  • Communicate with customers; input request into Point of Sale (POS) ordering system.
  • Adhere to all relevant health department regulations.
  • Critical thinker and problem-solving skills.
  • Cash and credit card knowledge
  • Obtaining Food handler and Alcohol Beverage permit.
  • Utilization of POS (Point of Sale) computer system
  • Run end of shift report for daily sales on POS system.
  • 209-847-3730

Server

Applebee’s
11.2016 - 10.2019
  • Interacting and providing excellent customer service.
  • Communicate with customers in person or by phone; input request into Point of Sale (POS) ordering system.
  • Adhere to all relevant health department regulations.
  • Critical thinker, team player and problem-solving skills.
  • Cash and credit card processing knowledge
  • Obtaining Food handler and Alcohol Beverage permit.
  • Run end of shift report for daily sales on POS system.
  • 209-863-9780

Server/Chef

Seasons Café
09.2014 - 11.2016
  • Interacting and providing excellent customer service.
  • Communicate with customers in person or by phone; input request into Point of Sale (POS) ordering system.
  • Create food orders according to menu.
  • Dispense food and beverages to guests.
  • Assist with inventory, stocking and ordering.
  • Adhere to all relevant health department regulations.
  • Critical thinker, team player and problem-solving skills.
  • Cash and credit card processing knowledge
  • Obtaining Food handler and Alcohol Beverage permit.
  • Run end of shift report for daily sales on POS system.
  • 503-436-0664

Receptionist

Ocean Spa
05.2015 - 09.2015
  • Greet all guest, answer phone, book appointments.
  • Check guests in utilizing computer system and process appropriate clerical and administrative paperwork.
  • Communicate with guests various facial and body treatments available.
  • Process payments for services utilizing Point of Sale system.
  • Assist guests with questions regarding spa treatments and products.
  • Assess current spa product inventory and receive new inventory for sale.
  • Maintain confidential information that is received in verbal, written or electronically.
  • Use of various computer programs such as MS Word, Excell.
  • Provide spa guests with a comfortable and relaxing experience.
  • Maintain excellent organizational, communication and guest relation skills.
  • 503-436-0664

Education

Retail Management

Modesto Jr. College, Lane Community College, UCC

Diploma -

South Umpqua High
Myrtle Creek, OR
01.2014

Skills

  • Strong customer service skills
  • Strong ability to multitask, articulate leader who maintains excellent rapport with coworkers and supervisors at all levels
  • Lead-by-example leadership style, focused on achieving high quality outcomes Recognized as a team player; enjoy mentoring, passing along information and knowledge
  • Clear and concise communicator; comfortable giving presentations, talking on phones and radios Able to process and answer questions quickly (following up, as needed)
  • Solid written and verbal communication skills and experience
  • Strong computer (MS Word, Excell, Powerpoint, eSuite, WildCAD, FIRENET) and Phone skills

Training

  • Defensive Driver Training – Online Certificate 2023-07-04
  • S – 130 Firefighter Training 2023-06-21
  • S – 190 Intro to Wildland Fire Behavior 2023-06-20
  • S – 290 Intermediate Wildland Fire Behavior 2023-06-19
  • S – 110 Basic Wildland Fire Orientation 2023-06-14
  • S – 260 Interagency Incident Business Management NWCG 2023-06-14
  • A – 100 Basic Aviation Safety 2023-06-14
  • A – 115 Automated Flight Following 2023-06-13
  • A – 207 Mission Scheduling & Coordination 2023-05-30
  • A – 200 Mishap Review 2023-06-05
  • A – 109 Aviation Radio Use 2023-05-22 to 2023-05-24
  • L – 180 Human Factors in The Wildland Fire Services 2023-05-29
  • D – 110 Expanded Dispatch Recorder 2023-05-29
  • IS – 800 National Response Framework 2023-05-30
  • IS – 700 Intro to the National Incident Management System 2023-05-29
  • IS – 200 Basic Incident Command System for Initial Response 2023-05-26
  • 2023 FS USDA Information Security Awareness Training & Acknowledgement of Rules and Behavior (ROB) 2023-05-29

Professional Qualifications

  • Expanded Dispatch Recorder 2023-05-31.
  • Expanded Dispatch Support Dispatch -Trainee 2023-06-01.
  • Initial Attack Dispatcher – Trainee 2023-03-01

Timeline

Independent Contractor

Pachamama Farm
04.2025 - 08.2025

Initial Attack Dispatcher (T)

U.S Forest Service Office
05.2023 - 10.2023

Cashier

Kens Sidewalk
05.2022 - 09.2022

Tasting Room/Kitchen

Abacela
07.2021 - 09.2021

Server/Bartender

Café Bravo
10.2019 - 07.2021

Server

Applebee’s
11.2016 - 10.2019

Receptionist

Ocean Spa
05.2015 - 09.2015

Server/Chef

Seasons Café
09.2014 - 11.2016

Retail Management

Modesto Jr. College, Lane Community College, UCC

Diploma -

South Umpqua High

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