Jessica Bryant
Alvarado,TX
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in [Software].
Overview
17
17
years of professional experience
Work History
Medical Secretary
The Center For Cancer And Blood Disorders
07.2022 - Current
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained current and accurate medical records for patients.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Registered new patients in electronic medical records prior to appointment scheduling.
Lead Assembler
Owen Oil Tools
04.2014 - 06.2022
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to implement assembly plans.
- Conducted quality assurance inspections on finished components and identified issues.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
Lead Server
Chicken Express
01.2006 - 04.2014
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Education
Associate of Arts - B.S. in Applied Arts And Science
Hill College
Hillsboro, TX03.2009
Skills
- Draft Editing
- Customer Service
- Long-Term Care
- Office Supplies and Inventory
- Team Goals
- Critical Thinking
- Online Systems
- Insurance Verification
- Patient Scheduling
- Medical Records Verification
- Patient Appointment Coordination
Timeline
Medical Secretary
The Center For Cancer And Blood Disorders
07.2022 - Current
Lead Assembler
Owen Oil Tools
04.2014 - 06.2022
Lead Server
Chicken Express
01.2006 - 04.2014
Associate of Arts - B.S. in Applied Arts And Science
Hill College
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