Jessica Bugg
Bardstown,KY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Butchery Section Manager
Taylorsville Butcher Block
05.2020 - 04.2022
- Organized workflow schedules for optimal efficiency during peak business hours or special events such as holidays or promotions.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Oversaw food preparation and monitored safety protocols.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Trained new employees in proper butchery techniques, leading to increased productivity and efficiency.
- Maximized quality assurance by completing frequent line checks.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Improved customer satisfaction by providing high-quality meat products and exceptional service.
- Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Established strong relationships with local farmers to source high-quality meats at fair prices.
- Managed time efficiently in order to complete all tasks within deadlines.
Assistant Manager
Circle K
07.2018 - 01.2020
- Assisted the general manager with daily task such as counting money, making bank deposits, purchasing orders, watching surveillance videos, counting and scanning inventory, putting out signs for new promotions and stocking the shelves.
- Daily inventory on lottery and the contents of the safe.
- Work at a very fast consistent pace at all times.
- Monitored security to protect employees, customers and property.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased sales through effective merchandising strategies and targeted promotions.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Patient Access Representative
Conifer Health Solutions
01.2017 - 07.2018
- Worked at the front desk in the emergency department signed patients to begin their medical care.
- Obtained patient demographics, updated medical charts and copied photo identification and insurance cards that were given directly to the nurses and physicians.
- Ran insurance claims for billing.
- Collected co payments upon patient discharge.
- Worked at a very fast consistent pace at all times.
- Having a compassionate attitude towards patients and their families while they are going through stressful and emotional life situations.
- Maintained a professional working relationship with coworkers, nurses and physicians at all times.
- Assisted with any patient needs that I am qualified to assist in from getting blankets, food, drinks and wheel chairs.
- I transferred patients from the emergency room to different departments for admissions.
- Provided excellent customer service to patients and medical staff.
- Delivered support to medical staff in completion of patient paperwork.
- Engaged with patients to provide critical information.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
Server
Colton’s Steakhouse
12.2016 - 04.2017
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server
Chilis
01.2013 - 12.2016
- Served food and beverages promptly with focused attention to customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Science - Business Management
Sullivan University
Louisville09.2010
Associates Degree in Business Management -
Sullivan University
Louisville, KY12.2007
High School Diploma -
Nelson County High School
Bardstown, KY05.2003
Skills
- Effectively communicate with associates and management
- Scheduling
- Fire Safety Regulations
- Employee Supervision
- Health Code Compliance
- Workplace Safety Protocols
- Training and Onboarding
- Delegating Assignments and Tasks
- Organize effectively and efficiently
- Catering Services
- Recruitment
- Managing Deliveries
- Work Planning and Prioritization
- Contract Negotiation
- Customer Service
- Employee Training
- Sanitation Standards
Timeline
Butchery Section Manager
Taylorsville Butcher Block
05.2020 - 04.2022
Assistant Manager
Circle K
07.2018 - 01.2020
Patient Access Representative
Conifer Health Solutions
01.2017 - 07.2018
Server
Colton’s Steakhouse
12.2016 - 04.2017
Server
Chilis
01.2013 - 12.2016
Bachelor of Science - Business Management
Sullivan University
Associates Degree in Business Management -
Sullivan University
High School Diploma -
Nelson County High School