Jessica Bullock

Stanfield’s Eatery is a restaurant and bakery in Sheffield, Alabama, where I was a baker and cake decorator. Through this job I obtained and upheld the following responsibilities:

· Corresponding with customers to take customized orders, and offer personalized recommendations

· Making sure orders are baked and decorated in a timely manner, according to the customer’s needs

Sierra’s Mexicanismo is a fast paced, restaurant in Arab, Alabama where I was a hostess and cashier. Through this job I obtained and upheld the following skills and responsibilities:

· Greeted new and returning customers, developing customer relationships, resulting in customer loyalty

· Swiftly and successfully resolving conflicts and concerns as they arose, resulting in customer satisfaction

· Memorizing over thirty menu items in order to offer personalized recommendations

· Providing exceptional customer service

· Mastering POS systems to handle a total of $3000 to $7000 per shift

Hawkin’s Law Firm is a firm in Arab, Alabama where I was in charge of filing important documents, traveling to courthouses and various other places to obtain and transport legal documents among other responsibilities such as:

· Mastering computer softwares such as Logikcull, an electronic filing software, and Zoom, an online meeting software, and then taught them to coworkers to ensure a smooth transition into becoming online based

· Filing and retrieving important documents in a timely manner to maintain client satisfaction