Hi, I’m
JESSICA Bunker
Jacksonville ,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
years of professional experience
Work History
Casbah Cafe
Server
01.2023 - 06.2023
Job overview
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Enforced minimum age requirements for consumption of alcoholic beverages and tobacco products by checking identification.
Aloft Hotel
Hotel Housekeeper
10.2022 - 12.2022
Job overview
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Crane Ramen
Server
09.2022 - 12.2022
Job overview
- Operated POS terminals to input orders, split bills and calculate totals.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Pendleton Woolen Mills
Blanket Operator
03.2022 - 08.2022
Job overview
- Used sewing machines to join, reinforce, and embellish products, as well as hand stitching for smaller projects
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations
- Collaborated with coworkers to perform projects quickly and meet business goals.
Prestige Care & Rehabilitation, Camas
Certified Nursing Assistant
10.2021 - 03.2022
Job overview
- Provided immediate assistance to assess needs and pursue optimal care in both emergency and routine paging situations.
- Assisted patients with bathing, grooming, and other hygiene requirements.
- Evaluated patients vital signs, documenting all pertinent data and noting any significant changes to report to the nurse.
- Agreed to work extra shifts and hours to maintain proper staffing and floor coverage during busy periods and holidays.
LGC Hospitality
Hotel Housekeeper
01.2021 - 10.2021
Job overview
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
Kitchen Table Cafe, Orchards
Server
12.2019 - 04.2020
Job overview
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Target
Cashier
10.2018 - 12.2019
Job overview
- Built relationships with customers to encourage repeat business
- Handled POS transactions such as checks, cash, credit card purchases, and refunds
- Learned roles of other departments to provide coverage and keep store operational.
Regal Cascade
Floor Staff
06.2016 - 10.2018
Job overview
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Cleaned auditoriums quickly and efficiently on a strict time-frame while keeping restrooms, hallways and lobby clean.
- Kept the food preparation areas clean, sanitized, and well-organized.
Kids Club Fun & Fitness
Swim Instructor
05.2016 - 10.2018
Job overview
- Kept track of each student's progress and provided constructive feedback on areas where they could improve
- Instructed students on pool and water safety
- Worked with special needs students one-on-one, providing guidance and reassurance
- Learned and maintained proficiency in first responder skills such as First Aid and CPR in order to provide the best possible care to people in distress.
Education
Clark College
Associate of Science from Business Administration
06.2022
Skills
- Customer Service
- Clear Communication
- Teamwork and Collaboration
- Point of Sale Systems
Timeline
Server
Casbah Cafe
01.2023 - 06.2023
Hotel Housekeeper
Aloft Hotel
10.2022 - 12.2022
Server
Crane Ramen
09.2022 - 12.2022
Blanket Operator
Pendleton Woolen Mills
03.2022 - 08.2022
Certified Nursing Assistant
Prestige Care & Rehabilitation, Camas
10.2021 - 03.2022
Hotel Housekeeper
LGC Hospitality
01.2021 - 10.2021
Server
Kitchen Table Cafe, Orchards
12.2019 - 04.2020
Cashier
Target
10.2018 - 12.2019
Floor Staff
Regal Cascade
06.2016 - 10.2018
Swim Instructor
Kids Club Fun & Fitness
05.2016 - 10.2018
Clark College
Associate of Science from Business Administration
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