Jessica Burgess
Columbia,South Carolina
Summary
Compassionate, dedicated, and hard-working professional with a strong desire to secure an RN position within a progressive organization. Seeking an opportunity to leverage skills, abilities, and education to provide exceptional care and support to patients. Motivated and eager to embark on a fulfilling career making a positive impact in the lives of those in need.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Staff Nurse
Lexington Medical Center
07.2021 - Current
- Served as a distinguished preceptor in the unit, selected among seven professionals
- Successfully maintained BLS, ACLS, and NRP certifications, demonstrating a commitment to continuous learning
- Earned RNC credential, showcasing advanced nursing competencies
- Applied problem-solving skills to enhance patient care and improve unit efficiency
- Made a significant impact on the unit's patient care quality and team collaboration.
Staff Nurse
Prisma Health Baptist -Birthplace
02.2018 - 08.2021
- Implemented efficient triage procedures for diverse gestational stages, enhancing patient care
- Interpreted complex fetal monitoring data, providing accurate diagnosis for high-risk obstetrical conditions
- Delivered comprehensive health education to pregnant patients, promoting optimal health outcomes
- Managed labor inductions, ensuring seamless care during labor and delivery
- Facilitated collaborative learning environment for new nurses, fostering professional growth and unit cohesion
- Improved patient education on post-partum care, enhancing recovery and satisfaction.
Customer Relations Manager
Dick Dyer Toyota
11.2013 - 12.2015
- Handled all customer complaints either online or digitally
- Coordinated between departments to reach solutions for our guests
- Coached sales associates and ASMs on review scoring structure and best practices to receive better reviews.
F-16 Crew Chief
Air Force National Guard
09.2009 - 09.2015
- Achieved high levels of mission readiness by effectively managing scheduled and unscheduled maintenance tasks for assigned aircraft.
- Served as an integral member of a high-performing team by fostering collaboration, providing support to peers, and maintaining a strong work ethic.
- Participated in regular briefings on aircraft status, sharing essential information with relevant stakeholders to ensure proper coordination of maintenance efforts.
- Maintained airworthiness of multiple F-16s through rigorous adherence to preventive maintenance schedules and prompt responses to identified issues.
- Reduced the risk of accidents or incidents through careful attention to detail during all aspects of aircraft servicing, including fueling, towing, and launching operations.
Internet Sales Manager; BDC Agent
Toyota Center
02.2012 - 10.2013
- Responsible for training and managing 3 BDC agents
- Saw an increase in lead count and closing rate through improved website flow, email templates, phone scripts, and lead handling process
- Consistently above-average closing ratio
- Improved customer experience and sales by revamping how we greeted customers in person and the turnover process to the salesperson
- Quickly promoted to Assistant Internet Manager, and then Manager.
Education
ADN -
Midlands Technical College
05.2018
Skills
- Experience in multidisciplinary collaborative teamwork
- Effective verbal communication
- Capable of assessing cervical dilation
- Understanding of HIPAA and OSHA
- Knowledge of diabetic management during pregnancy
- Practical and compassionate attitude
- Experience and understanding in charting and typing
- Emergency response
- Flexibility
- Patient Safety
- Patient Education
- Medication and IV administration
Personal Information
Title: RN
References
- Melissa Jeffcoat, BSN, RNC-OB, Lexington Medical Center, 8038601812
- Kim McPherson, MSN, RNC-OB, Lexington Medical Center, 8039242896
- Kim Hyatt, MSN, RNC-OB, Lexington Medical Center, 8037276717
Certification
ACLS
BLS
C-EFM
NRP
Timeline
Staff Nurse
Lexington Medical Center
07.2021 - Current
Staff Nurse
Prisma Health Baptist -Birthplace
02.2018 - 08.2021
Customer Relations Manager
Dick Dyer Toyota
11.2013 - 12.2015
Internet Sales Manager; BDC Agent
Toyota Center
02.2012 - 10.2013
F-16 Crew Chief
Air Force National Guard
09.2009 - 09.2015
ADN -
Midlands Technical College