Jessica Burkey
Summerhill,Pennsylvania
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Prepared for whatever a company needs and experienced in many fields of work.
Overview
8
8
years of professional experience
Work History
Party Store Employee
The Outhouse Party Store
03.2023 - 09.2024
- Skilled at working independently and collaboratively in a team environment.
- Helped coordinate rental services provided by the party store
- Filled helium balloons and created bouquets for parties
- Put in charge of stores social media and create posts to help market business and create advertisements
- Trained new employees
- Packaged bulk chocolate and bulk candy to be sold individually
- Made supply orders and checked in packages for the stores inventory
Small Business Owner
Self-employeed
01.2019 - 03.2024
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Promoted business via social media to generate leads and maximize brand identity.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Hostess
Clark Powell's Pizza
04.2019 - 03.2020
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Horse Caretaker
Runway Stables
02.2017 - 09.2017
- Enhanced horse health by providing regular grooming, exercise, and proper nutrition.
- Ensured safety of horses by maintaining clean and secure stables at all times.
- Trained young horses for basic riding skills, leading to successful integration into riding programs.
- Monitored horse behavior for signs of stress or illness, promptly addressing any concerns with veterinary professionals.
- Educated new staff members on proper horse handling techniques and safety protocols to ensure consistency in care across the team.
Education
No Degree - Clinical Psychology
Penn Highlands Community College
Johnstown, PA06.2027
Skills
- Computer Skills
- Remote Office Availability
- Data Management
- Customer Service
- Dependable and Responsible
- Organization and Time Management
- Team Management
Timeline
Party Store Employee
The Outhouse Party Store
03.2023 - 09.2024
Hostess
Clark Powell's Pizza
04.2019 - 03.2020
Small Business Owner
Self-employeed
01.2019 - 03.2024
Horse Caretaker
Runway Stables
02.2017 - 09.2017
No Degree - Clinical Psychology
Penn Highlands Community College
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