Jessica Burns
Mastic Beach,NY
Summary
Dedicated Personal Care Technician with experience at Northwell Hospital, skilled in compassionate caregiving and vital signs monitoring. Proven ability to enhance patient comfort and satisfaction through effective communication and emotional support. Committed to maintaining safety standards and fostering independence in patients while ensuring compliance with HIPAA regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Care Technician
Northwell Hospital
Riverhead, NY
09.2014 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Provided emotional support to patients, fostering a compassionate environment.
- Documented patient interactions and care provided in electronic health records accurately.
- Implemented infection control protocols, enhancing overall patient safety standards.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Managed supplies inventory effectively, restocking items when needed while minimizing waste in the workplace environment.
- Maintained a clean and sanitary environment for both patients and staff through thorough housekeeping tasks.
- Documented patient progress diligently, accurately communicating all relevant information to medical staff.
- Prevented infections and maintained proper hygiene standards by following strict protocols in handling patient care equipment and laundry.
- Provided emotional support to patients and families, fostering trusting relationships crucial to the healing process.
- Enhanced patient satisfaction by addressing concerns and adapting care techniques to individual needs.
- Conducted routine checks on patients'' conditions throughout each shift, reporting any changes or abnormalities promptly.
- Participated in ongoing training opportunities to stay current on industry trends and best practices in personal care delivery methods for improved service quality overall results over time frame given within role requirements set forth at onset employmen
- Ensured safety and well-being of patients through diligent monitoring of health conditions and vital signs.
- Communicated effectively with patients, families, and healthcare team members to ensure seamless coordination of care efforts across all parties involved.
- Improved patient comfort by providing attentive and compassionate personal care services.
- Assisted in meal preparation or feeding tasks for patients with dietary restrictions or those unable to perform these activities independently.
- Facilitated patient mobility by assisting with transfers, walking exercises, or wheelchair transportation as needed.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
Suffolk County Community College
Selden, NYSkills
Compassionate caregiving
Bathing assistance
Vital signs monitoring
Grooming assistance
Mobility assistance
Physical therapy support
Feeding support
Respectful and compassionate
Problem-solving
Time management
Elderly care
Multitasking and organization
Dependable and responsible
Verbal and written communication skills
Patient care
First aid and safety
Strong ethics
Compassion and empathy
Direct patient care
Team collaboration
HIPAA compliance
Active listening
Adaptability and flexibility
Verbal and written communication
Safety awareness
Dementia care
Compassionate care
Heavy lifting
Compassionate communication
Emotional support
COVID-19 safety policies
End-of-life care
Client documentation
ADL assistance
Behavior redirection
Special needs care
Hoyer lifting equipment
PPE usage
Patient advocacy
Cultural sensitivity
Stress management
Certification
BLS Certification
Patient mobility and safe handling champion
Timeline
Personal Care Technician
Northwell Hospital
09.2014 - Current
Suffolk County Community College