Jessica Bustamante
Austin,TX
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
11
11
years of professional experience
Work History
Lead Medical Assistant
Heart Endovascular & Rhythm of Texas
10.2020 - Current
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained client medical history, medication information, symptoms, and allergies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Austin Family Medicine
04.2014 - 03.2020
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Bachelor of Science - Nursing
Galen College of Nursing
CMA -
Everest Institute - San Antonio
AUSTIN01.2010
High School Diploma -
W. Charles Akins High School
06.2009
Skills
- Staff Oversight
- Phlebotomy expertise
- Medical office administration
- HIPAA Compliance
- Patient Care Coordination
- Clinical Leadership
- Vital signs monitoring
- Procedure Assistance
- Patient Scheduling
Languages
Spanish
Professional Working
Timeline
Lead Medical Assistant
Heart Endovascular & Rhythm of Texas
10.2020 - Current
Medical Assistant
Austin Family Medicine
04.2014 - 03.2020
Bachelor of Science - Nursing
Galen College of Nursing
CMA -
Everest Institute - San Antonio
High School Diploma -
W. Charles Akins High School
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