Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

JESSICA B. WEBER

Colorado Springs

Summary

Organized, out-going, and hard-working food service professional committed to delivering an exceptional job. It is important to me that my guests know I appreciate their business and, therefore, hope to create customer loyalty. I understand the position and experience required a hostess/cashier position with Perkins as I have extensive experience in hosting and serving. Additionally, my experience and gaining my Food Certification Card has taught me the importance of maintaining sanitation standards in the preparation, service and dining room facilities. I have been recognized by previous directors and co-workers as a strong people person, being a team player, friendliness and efficiency with an energetic and effective coping strategies for work stress.

Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

35
35
years of professional experience

Work History

Server and Banquet/Catering Professional

Various Restaurants Listed Below
09.1989 - 04.2024
  • Restaurant included: Cracker Barrel, Luigi's Italian Restaurant, IL Fornaio, Cheyenne Mountain Country Club, Marriot Hotel and Conference Center,
  • Built loyal clientele through friendly greetings and ensuring guests are seated quickly
  • Ensured guests felt our appreciation of their business
  • Food Handlers Certification
  • Collaborated with servers to task teams requiring substation or price changes
  • Experienced cashier for credit/debit, cash, coupons, and refunds, and able to process customer transactions quickly, accurately, and efficiently
  • Followed procedures for safe food preparation, assembly, and presentation

Front of House Host

Waffle House
08.2023 - 04.2024
  • Greeted all guests happily and welcoming
  • Tracked and maintained guest list for structured seating
  • Improved efficiency of prepping tables for new guests
  • Improved restaurant appearance with my extensive cleaning experience procedures
  • Assisted servers in cleaning and wiping down tables to turn tables more effectively
  • Complimented regularly by management and guests about novel changes in restaurant flow processes and obvious new restaurant cleanliness

Food Service Preparation Director

Fort Lyon Residential Community
05.2023 - 10.2023
  • Excelled at food prep, menu planning abilities and attention to allergy considerations
  • Directed kitchen work team for meal prep and service for 200+ residents and oversaw cleanup process
  • Assembled food distribution area, served client meals for breakfast, lunch and dinner
  • Worked with budget development team and adhered to safety standards in food prep and while cleaning

Online Personal Customer Shopper Associate

Walmart
01.2023 - 04.2023
  • Mastered automated grocery assembly software used for preparation of groceries from online customers
  • Experienced cashier for credit/debit, cash, coupons, and refunds, and able to process customer transactions quickly, accurately, and efficiently
  • Prepared merchandise from all departments to deliver to customers or e-commerce driver team

Receptionist

Goodwill of Colorado
11.2022 - 04.2023
  • Answered multiple call lines for three thousand employees and thirty programs and routed them to the correct department
  • Welcomed guests and directed them to the correct contact
  • Worked with payroll to distribute checks to correct individuals and with accounts receivable on daily check and cash deposits
  • Managed opening and closing of front office

Temporary Employment

Spherion Staffing Services, Vectrus, Asthma and Allergy Associates, Goodwill Staffing
01.2017 - 01.2021
  • Registrar for COVID vaccination site, Receptionist, Patient Registrar
  • Proposal Coordinator
  • Retail, Customer Service
  • Patient registrar including check-in, insurance verification, data entry, co-pay collection
  • Production Clerk
  • Administrative Specialist
  • Server and Banquet Server

Production Clerk and Cashier

The ARC Thrift Store
08.2020 - 11.2020
  • Processed and sorted donations for quality control in a fast-paced assembly line environment
  • Designed appealing product displays
  • Assisted customers with questions including merchandise locations and item returns

Volunteer Service Member

Americorps
03.2017 - 09.2017
  • Six-month volunteer with AmeriCorps
  • Placed with the non-profit Our City Forest
  • Worked on teams for urban forestry projects including community education on environmental stewardship, community outreach, and volunteer coordination for tree planting projects

Education

Bachelor of Science - Applied Sciences

University of Colorado
Boulder, Colorado

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Community Service

  • Colorado Springs Rescue Mission Food Service
  • Meadows Park Community Center
  • ALS/Augie’s Quest
  • Food Bank of the Rockies
  • National Public Radio/Colorado Public Radio
  • Inter-Faith Hospitality Week

Timeline

Front of House Host

Waffle House
08.2023 - 04.2024

Food Service Preparation Director

Fort Lyon Residential Community
05.2023 - 10.2023

Online Personal Customer Shopper Associate

Walmart
01.2023 - 04.2023

Receptionist

Goodwill of Colorado
11.2022 - 04.2023

Production Clerk and Cashier

The ARC Thrift Store
08.2020 - 11.2020

Volunteer Service Member

Americorps
03.2017 - 09.2017

Temporary Employment

Spherion Staffing Services, Vectrus, Asthma and Allergy Associates, Goodwill Staffing
01.2017 - 01.2021

Server and Banquet/Catering Professional

Various Restaurants Listed Below
09.1989 - 04.2024

Bachelor of Science - Applied Sciences

University of Colorado
JESSICA B. WEBER