Jessica Bybel
Keyport,New Jersey
Summary
Compassionate and driven Manager with excellent leadership and high customer service and sales abilities. Highly effective at supervising activities and individuals. Known for top-notch conflict resolution skills and teamwork .
Overview
26
26
years of professional experience
Work History
House Mother
Jessica Bybel
05.2018 - Current
- Helped children complete homework assignments and school projects.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Played games, worked on puzzles and read books to young children.
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Made healthy snacks and meals for 5 children.
- Drove children to dance, cheer and sports practices.
- Involved children in caring for household pets and chores.
- Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Discharge Planner
Discovery Institute For Drug And Alcohol Rehab
10.2015 - 08.2018
- Facilitated timely referrals to alternate levels of care and assisted family or guardian with completion of applications.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Coordinated program referrals for community-based resources.
- Organized clinical documentation, treatment plans, and referrals.
- Completed psychosocial evaluations and needs assessments.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Provided ongoing counseling to help patients deal with conditions and processes
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Preserved and prepared reports and treatment records.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Store Manager
Goodwill Industries
02.2011 - 07.2015
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Resolved customer service issues promptly.
Montessori Kindergarten Teacher
Montessori School Of Naples Italy NATO Base
09.2006 - 02.2011
- Educated students in basics of English grammar and conversational speaking.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Attended workshops to learn about student motivation and engaging learning activities.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Improved instruction methods by using various assessment tools and strategies.
- Created new lesson plans based on course objectives.
- Administered and graded tests and assignments to evaluate student progress.
- Developed activities and integrated technology to diversify instruction.
- Documented student attendance and progress against goals.
- Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
- Coordinated communication between students and school administration to create culturally-sensitive learning environment.
- Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature and handwriting.
- Cultivated language skills through use of traditional poems, nursery rhymes and riddles to help students develop comprehension, vocabulary and love of language.
- Introduced read-aloud literature to stimulate imagination and build comprehension and vocabulary.
- Pioneered multi-age kindergarten and first-grade class to build early literacy and math skills and promote independent reading.
- Instructed children between ages of 4 and 6 yrs old with a class size up to 20 students on basic English from Italian
Store Manager
Joyce Leslie
11.1998 - 04.2004
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Managed store organization, maintenance and purchasing functions.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Answered questions about store policies and addressed customer concerns.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Examined merchandise to verify correct pricing and attractive displays.
- Hired, trained and supervised retail team members
Store Associate/Assistant Manager
Joyce Leslie
03.1997 - 11.1998
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Issued receipts and processed refunds, credits or exchanges.
- Folded and arranged merchandise in attractive displays to drive sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Education
Associate of Applied Science - Social Services
Brookdale Community College
Lincroft, NJ06.2004
High School Diploma -
Old Bridge High School
Old Bridge, NJ 06.2001
Skills
- Upbeat and Positive Personality
- Courteous with Strong Service Mindset
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Focus and Follow-Through
- Problem Anticipation and Resolution
- Corrective Actions
- Department Oversight
- Retail Operations
- Coaching and Mentoring
- Performance Monitoring and Evaluation
- Effective Working Relationships
- Sales Leadership
Timeline
House Mother
Jessica Bybel
05.2018 - Current
Discharge Planner
Discovery Institute For Drug And Alcohol Rehab
10.2015 - 08.2018
Store Manager
Goodwill Industries
02.2011 - 07.2015
Montessori Kindergarten Teacher
Montessori School Of Naples Italy NATO Base
09.2006 - 02.2011
Store Manager
Joyce Leslie
11.1998 - 04.2004
Store Associate/Assistant Manager
Joyce Leslie
03.1997 - 11.1998
Associate of Applied Science - Social Services
Brookdale Community College
High School Diploma -
Old Bridge High School
Similar Profiles
Eliana HeldtEliana Heldt
Derspinna Kennels at Jessica WestbrooksDerspinna Kennels at Jessica Westbrooks
Teagan MillerTeagan Miller
Customer Service Cashier at Jessica BursonCustomer Service Cashier at Jessica Burson
Isabel SicilianoIsabel Siciliano
Nanny at Jessica HernandezNanny at Jessica Hernandez