Jessica Cabrera
San Antonio,TX
Summary
Senior HR Generalist with 20+ years of progressive experience providing trusted, hands-on HR support in complex, highly regulated, and matrixed environments. Proven advisor to senior leaders and employees across corporate, federal, and military organizations. Expertise in employee relations, investigations, workforce planning, compliance, benefits and leave administration, onboarding, performance management, and talent initiatives. Known for balancing strategic insight with operational execution while maintaining confidentiality, integrity, and a strong employee-centric approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Regional Education & Incentives Manager | Region North Human Resource Manager | Group Administrative Assistant
Texas Recruiting & Retention Command
- Supported enterprise-level HR operations for large, geographically dispersed workforces.
- Administered benefits, incentives, promotions, and personnel programs.
- Led and coached HR teams while ensuring data accuracy, compliance, and employee satisfaction.
- Various Locations
Human Resource Administrative Assistant & Intelligence Analyst
High-Intensity Drug Trafficking Area (HIDTA), Drug Enforcement Administration
San Antonio, TX
03.2022 - Current
- Serve as a trusted HR and operational advisor supporting leadership and employees in a multi-agency, matrixed environment.
- Provide daily guidance on HR policies, employee relations matters, confidentiality, and personnel actions in alignment with federal and state regulations.
- Support employee engagement initiatives, diversity and inclusion efforts, and special HR projects impacting workforce culture and morale.
- Coordinate onboarding activities, ensuring accurate documentation, system access, and a positive new-hire experience.
- Maintain and audit sensitive employee data across multiple systems, ensuring accuracy, compliance, and audit readiness.
- Partner with leadership on workforce planning, staffing needs, and budget forecasting tied to personnel and operational resources.
- Prepare and present annual budget forecasts and HR-related reports to senior leadership and governing boards.
Senior Crime Analyst
Texas Counterdrug Task Force / San Antonio Police Department
San Antonio, TX
01.2020 - 03.2022
- Partnered with senior leadership to analyze workforce trends, operational risks, and resource allocation supporting strategic decision-making.
- Delivered executive-level briefings and reports, translating complex data into actionable insights.
- Collaborated across agencies to support organizational effectiveness and mission readiness.
- Supported training initiatives and employee development through data-driven recommendations.
Logistics Manager / Acquisitions, Procurement & Contracting
Texas Counterdrug Task Force
Austin, TX
01.2016 - 01.2020
- Led workforce-adjacent operational planning, budgeting, and compliance efforts in a highly regulated environment.
- Supervised and mentored teams, strengthening performance management, accountability, and professional development.
- Partnered with leadership to support organizational restructuring, process improvement, and change initiatives.
Executive Administrative Assistant
Texas Counterdrug Task Force
Austin, TX
01.2012 - 01.2016
- Provided senior-level administrative and HR-adjacent support to executive leadership.
- Supported employee lifecycle processes including onboarding, personnel actions, and confidential documentation.
- Assisted with organizational restructuring, policy updates, and leadership communications.
Human Resource Manager
Texas Counterdrug Task Force
Austin, TX
01.2009 - 01.2012
- Managed full-scope HR operations including employee relations, investigations, staffing, benefits, compensation, and performance management.
- Conducted and supported employee investigations, resolving workplace issues while ensuring fairness, consistency, and compliance.
- Led recruitment and hiring processes, including applicant screening, interview panels, and selection recommendations.
- Developed and implemented HR policies and procedures aligned with organizational goals and regulatory requirements.
- Advised leadership on employee relations, disciplinary actions, and workforce planning strategies.
Education
Licensed Vocational Nurse (LVN) -
The Health Institute of San Antonio
Skills
- HRIS & Personnel Systems
- Excel
- PowerPoint
- Word
- Workforce Reporting Tools
- Compliance Tracking Systems
- Decision-making
- Time management
- Team leadership
- Customer service
Certification
- Human Resources Management
- Organizational Leadership
- Lean Six Sigma White Belt
- Equal Opportunity Leader (EEO)
- SHARP (Sexual Harassment / Assault Response & Prevention)
- Microsoft Excel & PowerPoint
- Active Secret Security Clearance (Interim Renewal 2024)
Timeline
Human Resource Administrative Assistant & Intelligence Analyst
High-Intensity Drug Trafficking Area (HIDTA), Drug Enforcement Administration
03.2022 - Current
Senior Crime Analyst
Texas Counterdrug Task Force / San Antonio Police Department
01.2020 - 03.2022
Logistics Manager / Acquisitions, Procurement & Contracting
Texas Counterdrug Task Force
01.2016 - 01.2020
Executive Administrative Assistant
Texas Counterdrug Task Force
01.2012 - 01.2016
Human Resource Manager
Texas Counterdrug Task Force
01.2009 - 01.2012
Regional Education & Incentives Manager | Region North Human Resource Manager | Group Administrative Assistant
Texas Recruiting & Retention Command
Licensed Vocational Nurse (LVN) -
The Health Institute of San Antonio
CORE HR COMPETENCIES
- Employee Relations & Investigations
- HR Policy Interpretation & Compliance (Federal & State)
- Performance Management & Workforce Planning
- Leader & Employee Coaching
- Full-Cycle Recruitment & Hiring Support
- Benefits & Leave Administration
- Onboarding & Employee Experience
- HR Data, Reporting & Analytics
- Change Management & Employee Engagement
- Cross-Functional & Multi-Site Support
ADDITIONAL QUALIFICATIONS
- Bilingual: English & Spanish
- Willing to travel to support multi-site corporate functions
- Recognized for integrity, discretion, and professional presence