Hi, I’m
Jessica Calhoun
Receptionist
Rockville,MD
Overview
8
years of professional experience
Work History
Restore Health and Wellness Center, CA
Behavioral Health Technician
12.2023 - 02.2024
Job overview
- Conducted initial assessments and ongoing monitoring of clients undergoing detoxification, including vital sign monitoring and withdrawal symptom management
- Administered medications as prescribed by medical staff to alleviate withdrawal symptoms and ensure clients' comfort and safety
- Provided crisis intervention and emotional support to clients experiencing medical emergencies, psychiatric crises, or behavioral disturbances
- Collaborated with interdisciplinary treatment team members to develop and implement individualized care plans and address clients' holistic needs
- Maintained accurate and detailed documentation of client observations, interventions, and progress notes in compliance with regulatory standards.
Independant Living, NM
Caregiver
01.2018 - 12.2022
Job overview
- Assisted elderly clients with activities of daily living, including bathing, dressing, grooming, toileting, and mobility assistance
- Provided companionship and emotional support to seniors, engaging in conversation, reminiscing, and participating in recreational activities
- Administered medications and assisted with medication management, ensuring clients' adherence to prescribed medication schedules
- Prepared nutritious meals and snacks based on clients' dietary preferences and restrictions, ensuring proper hydration and nutrition
- Accompanied clients to medical appointments, therapy sessions, and social outings, providing transportation and logistical support as needed
- Monitored clients' health and well-being, including vital signs, symptoms, and changes in condition, and communicated observations to healthcare professionals and family members
- Assisted with light housekeeping tasks, such as laundry, dishwashing, and tidying up living spaces, to maintain a clean and safe environment for clients.
Coram CVS Infusion, NM
Office Administrator
08.2017 - 11.2017
Job overview
- Managed incoming calls, greeted visitors, and provided courteous and professional assistance to clients, employees, and vendors. Sorted and distributed incoming mail and packages, as well as prepared outgoing mail for delivery or pickup. Assisted with scheduling appointments, meetings, and conference rooms, and coordinated travel arrangements as needed. Supported office operations by ordering and maintaining office supplies, equipment, and inventory levels. Assisted with data entry, document preparation, and other administrative tasks to support various departments as required.
Massage Envy, NM
Assistant Sales Manager
06.2016 - 07.2017
Job overview
- Assisted in developing and implementing sales strategies to meet or exceed monthly and quarterly sales goals. Provided leadership and guidance to sales associates, motivating them to achieve individual and team targets through coaching, training, and performance management. Conducted sales consultations with clients to assess their needs, recommend services and memberships, and close sales transactions. Ensured exceptional customer service delivery by resolving client concerns, handling escalated issues, and maintaining high standards of professionalism and integrity.
Education
Central New Mexico community collegeAlbuquerque, NM
GED
03.2016
Timeline
Behavioral Health Technician
Restore Health and Wellness Center
12.2023 - 02.2024
Caregiver
Independant Living
01.2018 - 12.2022
Office Administrator
Coram CVS Infusion
08.2017 - 11.2017
Assistant Sales Manager
Massage Envy
06.2016 - 07.2017
Central New Mexico community college
GED
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