Jessica Callahan
Livermore,CA
Summary
Motivated and results-driven professional with 25 years of hands-on experience in the Real Estate and Construction Industry. Encouraging manager and analytical problem-solver passionate about building diverse teams, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Vice President of Operations
Skyline Construction, Inc
08.2018 - 01.2024
- Led a team of 45 professionals, providing guidance and support to ensure project success.
- Implemented streamlined processes that resulted in 8% increase in operational efficiency.
- Oversaw all aspects of construction operations, including project management, budgeting, and scheduling.
- Accountable for the Profit and Loss management of the Southbay office, overseeing financial performance, revenue generation, and cost control.
- Boosted client satisfaction through strategic relationship and delivery improvements, achieving the highest repeat client rate among five offices.
- Facilitated timely decision-making through accurate data analysis and insightful reporting on key operational metrics.
- Championed employee development programs to enhance skills, increase retention rates, promote diversity and build a high-performance workforce.
- Spearheaded change management initiatives, fostering a culture of adaptability, diversity and innovation within the organization.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Supported Enterprise Team in reviewing, identifying and prioritizing strategic initiatives.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of field and
- Hired, supported and managed employees to maximize productivity while training staff on best practices and protocols.
Project Executive
Skyline Construction, Inc.
03.2017 - 08.2018
- Established and maintained organization's largest client accounts, spanning +13 years and surpassing $275M in revenue.
- Ensured timely, budget-conscious project delivery through effective timeline and resource management, yielding 60-70% repeat business in the Southbay office.
- Oversaw project teams, providing leadership, guidance, and support throughout all phases of construction.
- Reduced overall project costs through diligent budget management and resource allocation.
- Boosted team morale by fostering a positive work environment that encouraged open communication and idea sharing.
- Implemented risk mitigation strategies to reduce potential issues during the course of the project.
- Negotiated contracts with vendors and subcontractors for optimal pricing and delivery terms.
- Collaborated with upper management to assess business needs and develop roadmaps.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Senior Project Manager
Skyline Construction
03.2014 - 03.2017
- Optimized project management with agile methodologies, enhancing efficiency and cutting costs. Implemented live materials trackers and city permitting updates for improved information sharing
- Managed projects ranging from $1M-$50M with combined annual volume totaling roughly $75M+.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Crafted and maintained project plans and schedules to meet project deadlines.
- Established effective communication channels with repeat clients to ensure transparency and alignment of expectations.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
- Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
- Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
Project Manager
Skyline Construction
10.2011 - 03.2014
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Instituted the Build America Challenge, generating 20 US jobs over two years through sourcing American-made project materials
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
Assistant Project Manager
Skyline Construction, Inc.
05.2009 - 10.2011
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Assisted in the change order process by reviewing requests for changes to specifications or budgetary allowances before submitting them for approval.
- Continuously sought opportunities for professional growth by attending industry conferences, networking events, and participating in relevant training sessions.
- Facilitated smooth project handovers to clients by ensuring thorough documentation and comprehensive training sessions.
- Contributed to successful proposal development by conducting research and preparing supporting materials for presentations.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Project Engineer /Business Operations Coordinator
Skyline Construction, Inc.
05.2008 - 10.2011
- Responsible for developing and streamlining processes among North and South Bay offices for consistency.
- Spearheaded process improvements within the engineering department, leading to more efficient workflows across teams.
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Collaborated on interdisciplinary projects, showcasing adaptability and versatility as a Project Engineer.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Recommended improvements for design, construction means and materials based on field or changing conditions.
- Reviewed contractor proposals to determine favorable partnerships for on-time and under-budget project completion.
Project Administrator
Novo Construction
05.2006 - 05.2008
- Organized critical documentation for easy access and retrieval, increasing team productivity.
- Facilitated regular team meetings for effective communication, collaboration, and problem-solving efforts.
- Streamlined administrative processes by implementing efficient workflows that reduced paperwork burdens.
- Contributed to the development of proposals by gathering data, creating visuals, and editing content as needed.
- Assisted in the preparation of final project reports and presentations through thorough analysis of quantitative data and qualitative feedback.
- Supported senior management in strategic planning activities related to future projects or initiatives within the organization.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
Assistant Project Manager
Applied Construction Technology
12.1998 - 05.2006
- Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
- Contributed to successful proposal development by conducting research and preparing supporting materials for presentations.
- Aided in achieving project objectives through diligent monitoring of timelines, milestones, and deliverables.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Developed and maintained project documentation for reliable records.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Property Manager
Mason Property Company
12.1998 - 05.2006
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Skills
- Construction Operations Oversight
- Project Management
- Strategic Planning and Execution
- Budgeting, Cost Control and Forecasting
- Contract Negotiation
- Risk Management
- Process Improvement
- Decision-Making
- Hiring, Onboarding and Employee Development
- Team Leadership and Collaboration
- Relationship Building
- Cross-functional Team Management
- Quality Assurance
- Safety Compliance
Awards
CRE Women of Influence 2023
Issued by GlobeSt. · Jul 2023
Women of Influence 2023
Issued by Silicon Valley Business Journal · Jun 2023
Top 40 under 40 Award Winner
Issued by SF Business Journal · Feb 2015
Timeline
Vice President of Operations
Skyline Construction, Inc
08.2018 - 01.2024
Project Executive
Skyline Construction, Inc.
03.2017 - 08.2018
Senior Project Manager
Skyline Construction
03.2014 - 03.2017
Project Manager
Skyline Construction
10.2011 - 03.2014
Assistant Project Manager
Skyline Construction, Inc.
05.2009 - 10.2011
Project Engineer /Business Operations Coordinator
Skyline Construction, Inc.
05.2008 - 10.2011
Project Administrator
Novo Construction
05.2006 - 05.2008
Assistant Project Manager
Applied Construction Technology
12.1998 - 05.2006
Property Manager
Mason Property Company
12.1998 - 05.2006