Jessica Campbell
Bilingual customer service representative with high customer satisfaction rate
Bronx
Summary
Objective: Competent Phlebotomy Technician with 5 plus years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
8
8
years of professional experience
Work History
Phlebotomist
New York City Health+ Hospital (Bellevue)
2023.05 - Current
- Using epic software too communicate with physician and nurses about their patient with any bloodwork related
- Provides all blood drawing services to patient taking blood samples from inside jail department, psych department's, pku , pediatrics, trauma unit ( CCU), Micu and as well as regular floors only
- Follows procedures on positive identification of patient, two forms of identification, and perform related activities in compliance with patient safety
- Using heel sticks on newborn infants by collect blood from prinking the heel on too the filter paper. and send sample too the lab right away for testing
- Performed laboratory tests to assist physicians in diagnosis right away with blood cultures when needed
Phlebotomy Technician
Westchester Medical Center Hosptial
2017.11 - 2022.10
- Collected blood samples using vacutainer tubes, blood cultures, butterfly needles ,tourniquets and straight needles
- Taking blood from pediatric( kids/infants) ,regular patients ,rehab, psychiatric ward, and emergency departments
- Label all tubes with patients information after blood is drawn
- Identify patients by their name , date of birth and making sure patients wrist band matches before drawing their blood
- Send all specimens directly to the lab before 3 hours and send vacutainer tube/tubes that needs to be on ice immediately
- Using all PPE before entering patients room too protect yourself and others
Medical Receptionist
Suny Dermatology
2016.05 - 2017.10
- Checked patient insurance, demographic and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Associate Degree - medical assistant management
The College of Westchester
White Plains, NY07.2018
Certification - Phlebotomy
Genesis Medical Training Center.
Queens, NY10.2017
Skills
- Specimen Labeling Procedures
- Specimen Transport
- Butterfly Venipuncture
- Straight needles
- Specimen Collection
- Staff Phlebotomy Training
- Heel Sticks
- Patient Identification
- Sanitation and Sterilization
- Safety Rules Regulations
- Blood culture
Timeline
Phlebotomist
New York City Health+ Hospital (Bellevue)
2023.05 - Current
Phlebotomy Technician
Westchester Medical Center Hosptial
2017.11 - 2022.10
Medical Receptionist
Suny Dermatology
2016.05 - 2017.10
Associate Degree - medical assistant management
The College of Westchester
Certification - Phlebotomy
Genesis Medical Training Center.
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