Bilingual customer service representative with high customer satisfaction rate
Bronx
Summary
Objective: Competent Phlebotomy Technician with 5 plus years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
8
8
years of professional experience
Work History
Phlebotomist
New York City Health+ Hospital (Bellevue)
Manhattan, NY
05.2023 - Current
Using epic software too communicate with physician and nurses about their patient with any bloodwork related
Provides all blood drawing services to patient taking blood samples from inside jail department, psych department's, pku , pediatrics, trauma unit ( CCU), Micu and as well as regular floors only
Follows procedures on positive identification of patient, two forms of identification, and perform related activities in compliance with patient safety
Using heel sticks on newborn infants by collect blood from prinking the heel on too the filter paper. and send sample too the lab right away for testing
Performed laboratory tests to assist physicians in diagnosis right away with blood cultures when needed
Phlebotomy Technician
Westchester Medical Center Hosptial
Valhalla, NY
11.2017 - 10.2022
Collected blood samples using vacutainer tubes, blood cultures, butterfly needles ,tourniquets and straight needles
Taking blood from pediatric( kids/infants) ,regular patients ,rehab, psychiatric ward, and emergency departments
Label all tubes with patients information after blood is drawn
Identify patients by their name , date of birth and making sure patients wrist band matches before drawing their blood
Send all specimens directly to the lab before 3 hours and send vacutainer tube/tubes that needs to be on ice immediately
Using all PPE before entering patients room too protect yourself and others
Medical Receptionist
Suny Dermatology
05.2016 - 10.2017
Checked patient insurance, demographic and health history to keep information current.
Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Associate Degree - medical assistant management
The College of Westchester
White Plains, NY
07.2018
Certification - Phlebotomy
Genesis Medical Training Center.
Queens, NY
10.2017
Skills
Specimen Labeling Procedures
Specimen Transport
Butterfly Venipuncture
Straight needles
Specimen Collection
Staff Phlebotomy Training
Heel Sticks
Patient Identification
Sanitation and Sterilization
Safety Rules Regulations
Blood culture
Timeline
Phlebotomist
New York City Health+ Hospital (Bellevue)
05.2023 - Current
Phlebotomy Technician
Westchester Medical Center Hosptial
11.2017 - 10.2022
Medical Receptionist
Suny Dermatology
05.2016 - 10.2017
Associate Degree - medical assistant management
The College of Westchester
Certification - Phlebotomy
Genesis Medical Training Center.
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