Jessica Campbell
Methuen
Summary
Dependable and Enthusiastic Licensed Practical Nurse with excellent patient focused, quality based care and compassion with ten years of working experience. Attentive to detail while being supportive of team members. Possesses excellent multitasking abilities and able to work reliably independent with a history of remote experience. Organized and consistently punctual and flexible. Within Nursing career, possesses many factors of administrative tasks and responsibilities that would support a career outside of direct inpatient or outpatient care. References available upon request.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
ConvenientMD
Newburyport, MA
07.2023 - Current
- Performed nursing duties in fast paced urgent care center which saw an average of 100 patients per day.
- Administered medications and monitored patient vital signs for optimal health outcomes.
- Assisted in developing individualized care plans tailored to patient needs.
- Collaborated with healthcare teams to coordinate effective treatment strategies.
- Educated patients and families on health management and wellness practices.
- Documented patient progress and communicated updates to nursing staff effectively.
- Streamlined patient intake processes, enhancing operational efficiency in care delivery.
- Mentored junior nurses, fostering skill development and adherence to best practices.
- Led quality improvement initiatives, ensuring compliance with healthcare regulations and standards.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
- Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
- Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
LICENSED PRACTICAL NURSE
UNITED HEALTHCARE
09.2021 - 08.2022
- Oversee and coordinate the daily patient care flow.
- Efficiently triage both in person and via telephone accurate and detailed patient information and history.
- Complete provider orders as needed per state and provider regulations.
- Assist providers with all examinations, procedures, and other necessary duties.
- Able to prepare and administer all medications at the direction of the provider per State, Federal, and Company guidelines.
- Assist patients as needed with walking, transfer, specimen collection, or exam preparation.
- Complete patient referrals and daily patient call backs addressing any questions or concerns.
LICENSED PRACTICAL NURSE
MASS GENERAL BRIGHAM, MASSACHUSETTS GENERAL HOSPITAL
10.2015 - 09.2021
- Supports, educates, and reinforces proper use of medications, teaching plan, and any patient administered wound care.
- Provides direct patient care under the supervision of the Attending physician including preparation and review of patient chart to prepare for patient arrival and planned procedures or orders that may be needed.
- Provides multi-tasking abilities in high patient volume setting to ensure timely clinic workflow.
- Assists Nurse Manager with direct new-hire training and on boarding.
- Performs any necessary prior authorizations for required testing and/or medications ordered.
- Manages department medication inventory levels required and monitoring checks.
- Proficient in the setup and assisting of sterile procedures.
- Triage of live nursing clinical calls which may result in scheduling appointments as well as future follow up calls to review provider recommendations.
- Follow up and managements of patient results, plan of care, and any needed follow up.
CERTIFIED NURSING ASSISTANT
MASS GENERAL BRIGHAM, MASSACHUSETTS GENERAL HOSPITAL
09.2012 - 10.2015
- Demonstrated high efficiency in completing daily operations in a high-volume outpatient medical practice.
- Provide high quality patient care in the triage and transport of patients.
- Prepared applicable documents from patient charts required for attending physician for visit including previous medical information, lab results, and pathology results.
- Organized daily patient schedule and patient flow throughout clinic to ensure timely operations and quality of patient care.
- Assisted Resident and Attending Provider with any required biopsies or procedures required.
- Prepared exam rooms and set up for minor outpatient sterile surgical procedures including assisting Providers during surgery and providing wound care and home care instructions to patients.
- Facilitated a uniform program for the sending and receiving of instruments to and from the sterilizations departments.
- Operated proper procedures in Autoclaving and packing of unsterilized instruments.
- Performed required upkeep of exam rooms with regards to daily stock, expired items, and using appropriate cleaners to ensure proper disinfecting.
- Worked as a team with administrative staff to help coordinate patient appointments including urgent and impromptu arrivals.
LEAD PHARMACY TECHNICIAN, INVENTORY SPECIALIST, CPHT NATIONALLY CERTIFIED
CVS PHARMACY, NORTH ANDOVER, MASSACHUSETTS
09.2006 - 08.2009
- Responsible for technician staff including continuing education, satisfying state certification and licensing requirements, and scheduling.
- Strengthened technician performance through communication, organization, and improved support.
- Pursued innovative ways to improve patient satisfaction through communication and motivation.
- Received feedback reports and promoted changes to implement patient focused care at the highest level.
- Promoted increased patient care and pharmacy volume by maintaining accurate levels of inventory to satisfy demand.
- Managed daily bookkeeping of incoming and outgoing supply.
- Responded to urgent medication recalls and patient notifications of stock problems.
- Coordinated daily tasks to accomplish proper rotation of stock, and removal of outdated medication.
- Facilitated changes to inventory organization to maximize productivity and patient care.
- Efficiently performed daily tasks to satisfy company policies and procedures.
- Contributed to high performance and quality assurance to achieve the highest level of patient care.
- Represented a professional and caring healthcare team to customers, healthcare members, and patients.
- Mediated insurance and doctor issues under the guidance of the pharmacist.
- Recommended new initiatives to improve quality of care for patients.
Education
Husson University
Bangor, Maineundefined
Hesser College
Manchester, NHCERTIFIED LICENSED PRACTICAL NURSE - undefined
SHAWSHEEN VALLEY SCHOOL OF PRACTICAL NURSING
06.2015
Pre-Pharmacy with minor in Biology
North Shore Community College
Danvers, Massachusetts01.2010
Skills
- Medication management
- Direct patient care
- Vital signs evaluation and documentation
- Compliance with HIPAA standards
- Advanced wound care
- Healthcare documentation accuracy
- Senior patient support
- Clinical decision-making
- Medication management
- Diabetes management
- Immunization administration
- Infection control
- Breathing treatments
- EMR / EHR
- Emergency response
- Patient triaging
- Healthcare software proficiency
- Transcribing orders
- Staff supervision
- Prior authorization process
- Authorizations
Certification
- Basic Life Support/ CPR certified by The American Heart Association (2012-curret)
- Massachusetts Board of Nursing, Licensed Practical Nurse - 2015-Current
- New Hampshire Board of Nursing- Compact Licensure , Licensed Practical Nurse - 2023-Current
- Certified Nursing Assistant and Certified Home Health Aid Certificate, 2012
- National Certified Pharmacy Technician, 2006-2010
- National Pharmacy Technician Certification Board, Washington DC
- State Certified Pharmacy Technician, 2006-2010
- State of Maine Pharmacy Technician, 2009-2010
- State of Massachusetts Pharmacy Technician, 2006-2010
Languages
English
Native or Bilingual
Timeline
Licensed Practical Nurse
ConvenientMD
07.2023 - Current
LICENSED PRACTICAL NURSE
UNITED HEALTHCARE
09.2021 - 08.2022
LICENSED PRACTICAL NURSE
MASS GENERAL BRIGHAM, MASSACHUSETTS GENERAL HOSPITAL
10.2015 - 09.2021
CERTIFIED NURSING ASSISTANT
MASS GENERAL BRIGHAM, MASSACHUSETTS GENERAL HOSPITAL
09.2012 - 10.2015
LEAD PHARMACY TECHNICIAN, INVENTORY SPECIALIST, CPHT NATIONALLY CERTIFIED
CVS PHARMACY, NORTH ANDOVER, MASSACHUSETTS
09.2006 - 08.2009
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Hesser College
CERTIFIED LICENSED PRACTICAL NURSE - undefined
SHAWSHEEN VALLEY SCHOOL OF PRACTICAL NURSING
Pre-Pharmacy with minor in Biology
North Shore Community College
Husson University