Jessica Canada
Fredericksburg,VA
Summary
Proven Property Manager with a track record of enhancing tenant satisfaction and streamlining operations at Asset Living. Skilled in property inspections and dispute resolution, demonstrating exceptional communication and critical thinking. Achieved significant improvements in occupancy management and maintenance coordination, leveraging expertise in property management software and customer relations. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Seasoned Job Title bringing proven skills in negotiating, preparing and finalizing Type agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
8
8
years of professional experience
Work History
Property Manager
Asset Living
06.2022 - 07.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Administrator
Memory Lane Home Health LLC
08.2016 - 08.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Education
Business Administration And Management
Nova Community College
Woodbridge, VASkills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Rent collection
- Lease Renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff Management
- Leasing and sales
- Property tours and inspections
- Eviction Procedures
- Maintenance knowledge
- Maintenance Scheduling
- Occupancy Management
- Administrative Support
- Fair housing mandates
- Tenant and eviction laws
- Vendor Management
- Multi-family property management
- Financial budgeting and reporting
- Property Management Expertise
- Marketing and Advertising
- Maintenance Coordination
- Contract Negotiation
- Preparing property agreements
- Adaptable
- Grounds Maintenance
- Compliance Monitoring
- Property accountability
- Valid State Name driver's license
- Preventive Maintenance
- Software Utilization
- Apartment Maintenance
- Building operations
- Knowledge of building codes
- Customer Relations
- Clear Communication
- Critical Thinking
- Relationship Building
- Decision-Making
- Microsoft Office
- Dispute Handling
Accomplishments
October 2024 “Most Improved Property of the Year”
Timeline
Property Manager
Asset Living
06.2022 - 07.2024
Administrator
Memory Lane Home Health LLC
08.2016 - 08.2021
Business Administration And Management
Nova Community College