Jessica Cantrell
Keene,NH
Summary
Dynamic family support specialist with a proven track record at Healthy Starts at HCS, excelling in relationship building and strategic planning. Adept at coordinating services and providing compassionate support, I effectively assisted diverse clients in accessing vital resources, ensuring their well-being and safety while maintaining meticulous documentation.
Overview
9
9
years of professional experience
Work History
Local Childcare Consultant
Cultural Care Au Pair- Remote
, NY
02.2025 - Current
- Facilitated communication between au pairs and host families to foster strong relationships.
- Coordinated and managed events to enhance social engagement for au pairs and host families.
- Performed home checks to ensure compliance with state standards for au pairs' working conditions.
- Maintained detailed monthly documentation of all interactions for submission to State Department.
Family Support Specialist
Healthy Starts at HCS
Keene, NH
11.2023 - Current
- Provided direct case management services to a caseload of clients with diverse backgrounds and needs.
- Conducted assessments, developed treatment plans, and monitored progress towards identified goals.
- Assisted clients in accessing community resources such as housing, medical care, employment opportunities and educational programs.
- Developed relationships with clients to ensure their well-being and safety.
- Established effective working relationships with other social service agencies to coordinate services for the best interest of the client.
- Maintained accurate records regarding client contact information, assessment results and treatment plan objectives.
- Responded to emergency situations involving clients by assessing risk factors and providing appropriate interventions according to established protocols.
- Conducted home visits to evaluate living conditions and provided support for families in need of assistance.
- Provided guidance on parenting issues such as discipline methods, nutrition education and developmental milestones.
- Educated clients about available resources such as food banks or legal aid services.
Assistant Teacher
Spring Hill Children’s Center
Keene, NH
08.2021 - 08.2023
- Built and strengthened positive relationships with students, parents and teaching staff.
- Remained calm and patient in student interactions to support individual growth and development.
- Participated in workshops, trainings and conferences to improve educational skills as an anthroposophical educator.
- Collaborated with other staff members to ensure student success.
- Facilitated communication between families and school personnel about issues relating to students' progress and success at school.
- Promoted a cooperative learning environment that encourages collaboration among students.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Protected confidential information related to staff and families.
- Participated in parent-teacher conferences to discuss children's development and progress.
Doula
Holistic Birth & Beyond
Keene, NH
01.2022 - 09.2024
- Provided emotional and physical support to families throughout labor, delivery, and the postpartum period.
- Provided educational information on the stages of labor, pain management techniques, breastfeeding, and newborn care.
- Assisted clients in developing birth plans that best served their needs and wishes for their childbirth and postpartum experience.
- Served and supported a diverse client population, including those who sought assistance from IVF/surrogacy to grow their families.
- Facilitated communication between client and medical staff during labor and delivery process.
- Researched local services available to meet the needs of each particular family.
- Offered compassionate listening ear for any concerns or fears related to pregnancy or childbirth.
- Helped create an atmosphere of respect between birthing person and healthcare providers.
- Collaborated with other doulas in order to provide best possible care for clients.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
Substitute Teacher, K-12
Sau 29
Keene, NH
09.2022 - 06.2023
- Provided instruction and guidance to students in the absence of a regular teacher.
- Collaborated with other teachers to ensure student success.
- Monitored student progress throughout the day.
- Encouraged positive behavior among students through effective communication techniques.
- Ensured that each student had access to appropriate materials and resources.
- Created an environment conducive to learning while managing challenging behaviors.
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
- Promoted a safe and secure atmosphere within the classroom setting.
Homeschool Educator
Self-employed
New Ipswich, NH
08.2016 - 06.2020
- Developed individualized lesson plans for each student based on their learning styles, abilities and interests.
- Assessed student progress through regular testing and observation.
- Collaborated with other home educators to develop engaging curricula that met state standards.
- Adapted instructional materials to meet the needs of diverse learners.
- Encouraged critical thinking skills through open-ended questions and problem solving activities.
- Integrated technology into daily lessons when appropriate.
- Utilized multimedia resources such as videos, podcasts, and online games to supplement instruction.
- Designed creative assessment tools such as portfolios, rubrics, journals., to evaluate student mastery of concepts.
Gestational Carrier
ConcieveAbilities
Denver, CO
01.2019 - 03.2020
Education
Associate of Arts - Liberal Arts
Southern New Hampshire University
New Hampshire06.2018
Skills
- Remote Office Availability
- Relationship Building
- Team Collaboration
- Organization and Multitasking
- Email and Telephone Etiquette
- Emotional Awareness
- Multitasking and Organization
- Strategic Planning
- Documentation and Recordkeeping
- Scheduling and Calendar Management
Timeline
Local Childcare Consultant
Cultural Care Au Pair- Remote
02.2025 - Current
Family Support Specialist
Healthy Starts at HCS
11.2023 - Current
Substitute Teacher, K-12
Sau 29
09.2022 - 06.2023
Doula
Holistic Birth & Beyond
01.2022 - 09.2024
Assistant Teacher
Spring Hill Children’s Center
08.2021 - 08.2023
Gestational Carrier
ConcieveAbilities
01.2019 - 03.2020
Homeschool Educator
Self-employed
08.2016 - 06.2020
Associate of Arts - Liberal Arts
Southern New Hampshire University