Hi, I’m
Jessica Carlton
Hartford,AL
Summary
Very goal oriented work hard at what do and want to learn more and do more than what is assigned for job description so can do what others need help doing at all times.very dependable and will do anything for anyone I’m all about customer appreciation and make everyone feel as human and respected.
Overview
19
years of professional experience
Work History
Graceville Correctional Facility
Mtc Correctional Officer Graceville
03.2024 - Current
Job overview
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
FedEx Ground
Package Delivery Driver
05.2020 - 04.2024
Job overview
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
Winterville Post Office
Post Office Mail Driver
03.2019 - 05.2020
Job overview
- Contributed to cost savings through fuel-efficient driving practices and strategic route planning for optimal performance.
- Promoted a positive work environment through effective communication skills both among peers as well as management staff.
- Streamlined daily operations with consistent maintenance of vehicle cleanliness and organization.
- Handled fragile packages with care, ensuring minimal damage during transport from sorting facility to final destination.
Bogart Post Office
Post Office Delivery Driver
09.2016 - 09.2019
Job overview
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
All Phase Cleaning Company
Cleaner
04.2014 - 09.2016
Job overview
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Family Dollar
Assistant Manager
04.2013 - 05.2014
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Food Giant
Lead Assistant Manager
01.2011 - 01.2013
Job overview
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Enhanced team productivity by implementing efficient work processes and streamlining operations.
Abbeville Nursing Home
CNA
01.2011 - 01.2013
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Walmart
Assistant Lead Associate
03.2008 - 09.2011
Job overview
- Mentored junior team members, fostering professional growth and skill development.
- Assisted in the development of strategic plans, contributing to long-term company success.
- Organized and directed daily production, balanced local resources to achieve safe completion of batches and recommended improvements to production.
- Assisted in budget management, monitoring expenses, and identifying cost-saving opportunities.
Home Health Services
Home Health Aide
02.2008 - 01.2010
Job overview
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Kmart
Assistant Lead Associate
04.2007 - 01.2008
Job overview
- Mentored junior team members, fostering professional growth and skill development.
- Notified plant management of employee conduct requiring corrective or disciplinary action.
Dollar General
Assistant Store Manager
06.2005 - 05.2007
Job overview
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Houston County High School, Columbia, AL
05.2005
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
Timeline
Mtc Correctional Officer Graceville
Graceville Correctional Facility
03.2024 - Current
Package Delivery Driver
FedEx Ground
05.2020 - 04.2024
Post Office Mail Driver
Winterville Post Office
03.2019 - 05.2020
Post Office Delivery Driver
Bogart Post Office
09.2016 - 09.2019
Cleaner
All Phase Cleaning Company
04.2014 - 09.2016
Assistant Manager
Family Dollar
04.2013 - 05.2014
Lead Assistant Manager
Food Giant
01.2011 - 01.2013
CNA
Abbeville Nursing Home
01.2011 - 01.2013
Assistant Lead Associate
Walmart
03.2008 - 09.2011
Home Health Aide
Home Health Services
02.2008 - 01.2010
Assistant Lead Associate
Kmart
04.2007 - 01.2008
Assistant Store Manager
Dollar General
06.2005 - 05.2007
Houston County High School
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