Jessica Carr

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Maximized table turnover rate by managing reservations and seating arrangements.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Contributed to inventory management by monitoring stock levels.
• Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
• Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
• Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
• Streamlined order-taking process to minimize wait times for diners.
• Enhanced team efficiency, collaborating effectively in high-pressure settings.
• Improved dining experience by providing prompt, attentive service to guests.
• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
• Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.

• Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
• Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
• Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
• Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
• Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
• Delivered excellent patient experiences and direct care.
• Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
• Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
• Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
• Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals.
• Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
• Implemented a more efficient system for managing medical records, resulting in faster access to crucial information during patient visits.
• Provided compassionate support for families during difficult healthcare decisions, acting as a liaison between them and their loved ones'' medical team.
• Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
• Negotiated with insurance companies to secure coverage for necessary treatments, alleviating financial burdens for patients.
• Facilitated communication between patients and healthcare teams, ensuring clarity and understanding of treatment options.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Managed cooking, cleaning, and medication administration.

• Encourage patients during therapeutic activities
• Hold patients to ensure proper positioning or safety
• Feed patients
• Care for patients with mental illnesses
• Clean patient rooms or patient treatment rooms

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
• Compute and record totals of transactions
• Greet customers entering establishments
• Process merchandise returns and exchanges
• Issue receipts, refunds, credits, or change due to customers
• Assist customers by providing information and resolving their complaints
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
• Stock shelves, and mark prices on shelves and items
• Receive payment by cash, check, credit cards, vouchers, or automatic debits

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
• Supervise others and provide on-the-job training
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
• Compute and record totals of transactions
• Process merchandise returns and exchanges
• Issue receipts, refunds, credits, or change due to customers
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
• Answer customers' questions, and provide information on procedures or policies
• Stock shelves, and mark prices on shelves and items
• Receive payment by cash, check, credit cards, vouchers, or automatic debits
• Keep periodic balance sheets of amounts and numbers of transactions

• Help train new employees on procedures
• Worked as both a cashier and Drive-Thru operator
• Taking customer's orders, maintaining work area throughout shift
• Performing nightly closing duties of the franchise location
• Organizing the store for the on coming shift
• Wash dishes, glassware, and silverware after meals
• Clean and organize eating, service, and kitchen areas
• Communicate with customers regarding orders, comments, and complaints
• Accept payment from customers, and make change as necessary
• Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper
• Serve food and beverages to guests at banquets or other social functions