Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Carrera

Houston,TX

Summary

Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

4
4
years of professional experience

Work History

OWNER ONSTRUTION

CARRERA CONSTRUCTION s]SERVICE
HOUSTON, TX
02.2022 - Current
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Created marketing campaigns to attract new customers.
  • Oversaw budgeting and financial management.
  • Analyzed industry trends to develop competitive strategies.
  • Maintained relationships with existing clients by providing superior customer service.
  • Reviewed legal documents related to business operations.
  • Served as a liaison between the organization and external stakeholders.
  • Delegated work to staff, setting priorities and goals.

HR SERVICE CENTER SPECIALIST

UT at MD Anderson Cancer Center
HOUSTON, TX
09.2020 - Current
  • Provided excellent customer service by responding to inquiries, resolving complaints and facilitating solutions.
  • Maintained accurate records of customer interactions, transactions and comments.
  • Performed daily administrative tasks such as data entry, filing and document management.
  • Verified customer information to ensure accuracy of orders and services requested.
  • Received incoming calls, emails and faxes in a professional manner.
  • Assisted customers with product selection based on their needs and preferences.
  • Processed orders for products or services accurately and promptly.
  • Documented all customer interactions within the company database system.
  • Researched customer complaints to identify the best resolution option available.
  • Followed up with customers after resolving their issues to ensure satisfaction was achieved.

Education

High School Diploma -

John H Reagan
Houston
05-2010

BBA - Business Administration

Houston Community College
Houston, TX

Skills

  • Labor Relations
  • Marketing tactics
  • Budget Administration
  • KPI Management
  • Regulatory Compliance
  • Administrative Oversight

Timeline

OWNER ONSTRUTION

CARRERA CONSTRUCTION s]SERVICE
02.2022 - Current

HR SERVICE CENTER SPECIALIST

UT at MD Anderson Cancer Center
09.2020 - Current

High School Diploma -

John H Reagan

BBA - Business Administration

Houston Community College

Similar Profiles

CREATE PROFILE
Jessica Carrera