Jessica Carrera
CA
Summary
Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
3
3
years of professional experience
Work History
Sales Associate
CosmoProf
12.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Administrative Assistant
Spectrum
11.2021 - 12.2022
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
Bachelor of Arts - Sociology
California State University, San Bernardino
San Bernardino, CA05-2025
Skills
- Customer service
- Data entry
- Microsoft Excel
- Filing
- Scheduling
- Documentation and recordkeeping
- Data organization
- Microsoft Word
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
CosmoProf
12.2022 - Current
Administrative Assistant
Spectrum
11.2021 - 12.2022
Bachelor of Arts - Sociology
California State University, San Bernardino