Jessica Carroll
Greenbrier,AR
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
4
4
years of professional experience
Work History
RN House Supervisor/Support Nurse
Russellville Nursing and Rehabilitation Center
02.2025 - Current
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
- Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed.
Registered Nurse-ER
Ozark Health Medical Center
12.2022 - 04.2025
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Managed care from admission to discharge.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks as Charge nurse.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Provided direct patient care, stabilized patients, and determined next course of action.
LPN- Med/Surgical Nurse and Rehab
Ozark Health Medical Center
08.2021 - 12.2022
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
Nursing Assistant
Ozark Health Medical Center
03.2021 - 08.2021
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
Education
Associate Degree - Registered Nursing
University of Arkansas Community College-Morrilton
Morrilton, AR12.2022
Associates Degree - LPN
University of Arkansas Community College-Morrilton
Morrilton, AR08.2021
Associate Degree - General Studies
University of Arkansas Community College-Morrilton
Morrilton, AR05.2020
Skills
- Licensed RN- compact state
- Trauma Nursing Critical Care (TNCC) certification
- Advanced Cardiac Life Support (ACLS) certification
- Pediatric Advanced Life Support (PALS) certification
- Basic Life support (BLS) certification
- Nursing staff leadership
- Staff supervision
- Med/surg charge nurse
- Preceptor experience
- Complex Problem-solving
- Telemetry Monitoring
- Gastrostomy Tube Experience
- Intake and Discharge
- Removing Sutures
- Hospice and Palliative Care
- Medication and IV Administration
- Diabetes management
- Wound care
- Lab result interpretation
- Performing ekgs
- Strong clinical judgment
- EMR systems
- Emergency care and procedures
- Professional bedside manner
Timeline
RN House Supervisor/Support Nurse
Russellville Nursing and Rehabilitation Center
02.2025 - Current
Registered Nurse-ER
Ozark Health Medical Center
12.2022 - 04.2025
LPN- Med/Surgical Nurse and Rehab
Ozark Health Medical Center
08.2021 - 12.2022
Nursing Assistant
Ozark Health Medical Center
03.2021 - 08.2021
Associate Degree - Registered Nursing
University of Arkansas Community College-Morrilton
Associates Degree - LPN
University of Arkansas Community College-Morrilton
Associate Degree - General Studies
University of Arkansas Community College-Morrilton
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