Jessica Carson
Bend,OR
Summary
Dedicated Medical Assistant with a proven track record at Mosaic Community Health, enhancing patient care through expert administration of clinical tasks and compassionate communication. Skilled in phlebotomy and EMR/EHR management, I excel in creating trust and improving patient outcomes. My expertise in HIPAA compliance and patient education underscores my commitment to quality healthcare.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Medical Assistant
Mosaic Community Health
08.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Phlebotomist
Summit Health
07.2011 - 08.2018
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Education
No Degree - Phlebotomy
Apline College
Spokane Valley 03-2011
High School Diploma -
Grant Union High School
John Day 06-2010
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Clinical Documentation
- Phlebotomy
- CPR
- Immunization Administration
- Specimens collection and processing
- Trustworthy companion
- OB/GYN procedures
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Medical Assistant
Mosaic Community Health
08.2018 - Current
Phlebotomist
Summit Health
07.2011 - 08.2018
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
No Degree - Phlebotomy
Apline College
High School Diploma -
Grant Union High School
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