Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Carter

Anderson,IN

Summary

Dedicated Gas Specialist with extensive experience at Center Point Energy, excelling in gas line installation and emergency response. Proven ability to maintain professional client relationships while effectively managing leak detection and meter set maintenance. Strong communicator committed to delivering quality service and fostering a positive company image.

Overview

29
29
years of professional experience

Work History

Gas Specialist

Vectren/Center Point Energy
09.2019 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Install and work on natural gas lines. Working on mains, services, meter sets and tying into house lines while working on a crew.
  • Worked on the service side by myself, working service order tickets, turning gas meters on and off. Also working on emergency and planned meter set gas leaks.
  • Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
  • Rebuilt meter sets due to leaks and non leaks.
  • Working outside in the weather elements everyday.
  • Being on call for weeks at a time, taking emergency and non emergency calls.
  • Serve on Safety Core Team for over 2 1/2 years, as well as being the Lead of the team for over a year now.
  • While serving on the core team, encouraged co-workers to do safety observations, be safer at work, creating and editing PowerPoint Presentations. Running monthly safety meetings at my office.
  • While having the safety core team lead role, I run safety meetings and create the monthly agendas. Also helping create live labs for the Safety Summit in 2024.
  • Co-Leading the Safety Summit for 2025.

Meter Reader

Vectren
12.2017 - 09.2019
  • Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Drove the AMR car around areas while following traffic laws.
  • Preformed meter shut off for customers who did not pay their bills.
  • Trained others to read meters and showed them how the system worked.

Meter Reader

Contract Callers, INC.
02.2007 - 12.2017
  • Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
  • Supported efficient route planning with thorough documentation of meter locations and access points.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Walked miles a day reading working routes. Also drove miles a day while working these routes.
  • I was a floater for about 8 years of this time and I was sent to other areas in Indiana and in the last year was sometime sent to Ohio, while working on unfamiliar areas sometimes and getting routes done in a timely maner.
  • Trained coworkers to read meters and work routes.
  • Helped to re-route routes so work would go more smoothly.
  • Learned to drive to AMR car that automatically read the gas meters from the car the last year of so with this employer, following all traffic laws.
  • Followed traffic rules while driving.
  • Learned to deal with outdoor weather elements all year around while working outside.

Cashier

Hobby Lobby
09.2006 - 02.2007
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases and locate items.
  • Restocked and organized merchandise in front lanes.

Retail Sales Associate

Elder Beerman
08.2000 - 03.2002
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Worked as the Department Manager in the Shoes.

Sales Associate

JOANN Fabrics and Crafts
06.1996 - 08.2000
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Closed and opened store, acting as manager at times.
  • Department head of the Craft Department.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

No Degree - Accounting

Anderson University
Anderson, IN
05.2001

Skills

  • Gas line installation

  • Emergency response

  • Meter set maintenance

  • Leak detection

  • Customer communication

  • Safety Core Team Lead

  • Safety Summit Co-Lead for 2025

Timeline

Gas Specialist

Vectren/Center Point Energy
09.2019 - Current

Meter Reader

Vectren
12.2017 - 09.2019

Meter Reader

Contract Callers, INC.
02.2007 - 12.2017

Cashier

Hobby Lobby
09.2006 - 02.2007

Retail Sales Associate

Elder Beerman
08.2000 - 03.2002

Sales Associate

JOANN Fabrics and Crafts
06.1996 - 08.2000

No Degree - Accounting

Anderson University

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