Jessica Caston
Memphis,TN
Summary
Professional youth care provider skilled in creating safe and supportive environments for adolescents. Strong focus on team collaboration, achieving measurable results, and adapting to changing needs. Competent in crisis intervention, behavioral management, and communication. Recognized for reliability, empathy, and proactive approach to youth development.
Overview
10
10
years of professional experience
Work History
Recreation Staff Member
Streets Ministries
05.2022 - Current
- Collaborated with colleagues to develop interdisciplinary programming that catered to diverse interests of participants.
- Improved patient well-being by providing compassionate care and support during their recreation journey.
- Mentored and coached youth in developing communication, problem-solving and decision-making skills.
- Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
Correctional Officer
CoreLogic
03.2021 - 11.2025
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Supply Specialist
US Army
06.2016 - 12.2020
- Assessed and updated procedures for compliance with Federal Acquisition Regulations, regulations and existing policies.
- Streamlined shipping processes, reducing transit times and increasing customer satisfaction levels.
- Maintained and managed HAZMAT program.
- Maintained accurate records of all purchasing transactions, ensuring compliance with company policies and procedures.
Education
Master of Arts - Communications
University of Memphis
Memphis, TN05-2027
Skills
- Safety awareness
- Event management
- Youth advocacy
- Mental health support
- Resource coordination
- Youth supervision
- Team management
- Mentoring
Accomplishments
- Built trusting relationships with at-risk youth through consistent, trauma-informed care
- Implemented behavior support plans and tracked progress toward goals
- Communicated concerns and progress clearly during shift changes and team meetings
- Recognized for reliability, empathy, and professionalism by supervisors
Timeline
Recreation Staff Member
Streets Ministries
05.2022 - Current
Correctional Officer
CoreLogic
03.2021 - 11.2025
Supply Specialist
US Army
06.2016 - 12.2020
Master of Arts - Communications
University of Memphis