Jessica Castro
San Diego,CA
Summary
Driven team player seeking to build my employee services knowledge and use my organizational and customer services skills in which I can combine my passion for helping others with my strong communication, computer and time-management skills.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
San Diego Sports Medicine Executive Health And Corporate Wellness Center
Pacific Beach , CA
2023.10 - Current
- Schedule and confirm appointments for patients.
- Ensure patients have correct paperwork in chart and verify patients insurance.
- Checking in and checking out patients, and collecting co-payments.
- Managing faxes and scanning paperwork in patients chart.
- Answering incoming calls, redirecting patients to medical assistants, and documenting messages in patients chart.
12B Combat Engineer
California Army National Guard
Escondido
2019.05 - Current
- Supervises and assists a team while dealing with rough terrain.
- Directed personnel in the placement of landmines and other explosive devices to deter enemy movement.
- Constructing areas for troop use, including bunkers, bridges, and roads.
- Conducted demolition operations using explosives and other materials to breach obstacles or demolish structures.
Check In/Check Out Receptionist
Oklahoma Heart Hospital Physicians
Oklahoma City , OK
2022.10 - 2023.10
As the Check In Receptionist,
- I was responsible for welcoming patients, visitors, representatives, and other customers by greeting and directing them in a friendly, prompt, and helpful manner.
- Ensured the completion of paperwork, sign-in and security procedures, and scheduling of patients.
As the Check out Receptionist,
- Greeted patients as they check out and offered them friendly and prompt assistance while coordinating the patient care.
- Schedule patient appointments and diagnostic testing within operational standards, and document appropriately.
Education
High School Diploma -
Moore High School
Moore, OK2019-05
Some College (No Degree) -
Oklahoma City Community College
Oklahoma City, OKSkills
- Good oral and written communication skills, critical thinking, self-motivated, and dependable.
- Medical terminology and appointment scheduling.
- I am a quick learner, good time management, excellent customer service skills, determination, and string work ethic.
- I have experience in computer technology, data entry, and Microsoft office.
Accomplishments
- Completing basic training challenged me physically and mentally. I learned self-discipline, teamwork, combat skills, first aid, hand-to-hand combat, weapons training, rifle marksmanship, and intensive physical fitness training. Graduating from basic training was my first achievement after graduating high school.
- I went to Washington D.C. for the inauguration and when I came back I received the Army Achievement Medal and coin from my lieutenant colonel and sergeant major.
Timeline
Front Desk Receptionist
San Diego Sports Medicine Executive Health And Corporate Wellness Center
2023.10 - Current
Check In/Check Out Receptionist
Oklahoma Heart Hospital Physicians
2022.10 - 2023.10
12B Combat Engineer
California Army National Guard
2019.05 - Current
High School Diploma -
Moore High School
Some College (No Degree) -
Oklahoma City Community College
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