Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jessica Castro

San Diego,CA

Summary

Driven team player seeking to build my employee services knowledge and use my organizational and customer services skills in which I can combine my passion for helping others with my strong communication, computer and time-management skills.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

San Diego Sports Medicine Executive Health And Corporate Wellness Center
Pacific Beach, CA
10.2023 - Current
  • Schedule and confirm appointments for patients.
  • Ensure patients have correct paperwork in chart and verify patients insurance.
  • Checking in and checking out patients, and collecting co-payments.
  • Managing faxes and scanning paperwork in patients chart.
  • Answering incoming calls, redirecting patients to medical assistants, and documenting messages in patients chart.

12B Combat Engineer

California Army National Guard
Escondido
05.2019 - Current
  • Supervises and assists a team while dealing with rough terrain.
  • Directed personnel in the placement of landmines and other explosive devices to deter enemy movement.
  • Constructing areas for troop use, including bunkers, bridges, and roads.
  • Conducted demolition operations using explosives and other materials to breach obstacles or demolish structures.

Check In/Check Out Receptionist

Oklahoma Heart Hospital Physicians
Oklahoma City, OK
10.2022 - 10.2023

As the Check In Receptionist,

  • I was responsible for welcoming patients, visitors, representatives, and other customers by greeting and directing them in a friendly, prompt, and helpful manner.
  • Ensured the completion of paperwork, sign-in and security procedures, and scheduling of patients.

As the Check out Receptionist,

  • Greeted patients as they check out and offered them friendly and prompt assistance while coordinating the patient care.
  • Schedule patient appointments and diagnostic testing within operational standards, and document appropriately.

Education

High School Diploma -

Moore High School
Moore, OK
05-2019

Some College (No Degree) -

Oklahoma City Community College
Oklahoma City, OK

Skills

  • Good oral and written communication skills, critical thinking, self-motivated, and dependable
  • Medical terminology and appointment scheduling
  • I am a quick learner, good time management, excellent customer service skills, determination, and string work ethic
  • I have experience in computer technology, data entry, and Microsoft office

Accomplishments

  • Completing basic training challenged me physically and mentally. I learned self-discipline, teamwork, combat skills, first aid, hand-to-hand combat, weapons training, rifle marksmanship, and intensive physical fitness training. Graduating from basic training was my first achievement after graduating high school.
  • I went to Washington D.C. for the inauguration and when I came back I received the Army Achievement Medal and coin from my lieutenant colonel and sergeant major.

Timeline

Front Desk Receptionist

San Diego Sports Medicine Executive Health And Corporate Wellness Center
10.2023 - Current

Check In/Check Out Receptionist

Oklahoma Heart Hospital Physicians
10.2022 - 10.2023

12B Combat Engineer

California Army National Guard
05.2019 - Current

High School Diploma -

Moore High School

Some College (No Degree) -

Oklahoma City Community College
Jessica Castro