JESSICA CASTRO
Summary
A nationally certified and licensed medical technologist with 25 years of training and experience. Proficient in technical operations, training, and problem-solving. Primed to expand leadership capabilities.
Overview
24
24
years of professional experience
Work History
Lead Medical Technologist
Mayo Clinic
12.2014 - Current
- Collaborates on procedures and forms in lab document control system to ensure accurate and up to date information is included.
- Reviews maintenance records of chemistry analyzers on a weekly and monthly basis and addresses overdue tasks with staff to guarantee proper functioning and compliance with lab standards.
- Enforces quality control protocols by reviewing Levy-Jennings charts on a weekly basis and recommends actions for failed QC to techs or reports issues to supervisor to maintain accuracy of test results.
- Oversees management of Mayo sequestered reagents and controls by partnering with supply chain management, ensuring adequate supplies are available for all required tests while minimizing waste due to expiration or overstocking.
- Assists with orientation and training of new employees, and manages semi-annual and annual competency documentation and assessment, guaranteeing personnel are proficient in essential skills.
- Executes working knowledge of SoftTQC for test setup, maintenance task and QC builds for new test implementation and performs UAT testing to ensure LIS functions operate effectively.
- Promotes a culture of continuous improvement within the lab team by encouraging open communication and constructive feedback among staff members.
Medical Technologist II
Mayo Clinic
02.2011 - 12.2014
- Maintains expertise in moderate to highly complex clinical laboratory testing through strong working knowledge of methods, instrumentation and principles of testing
- Attended key operator training for Roche Cobas 8000 analyzer and conducts night shift training for operation, calibration and maintenance of equipment
- Appointed as middleware (DI) super user and serves as reference for operation and error correction
- Trained and prepared fellow coworkers for modular pre-analytics (MPA) system activation
Medical Technologist and Laboratory Safety Officer
Cheyenne Regional Medical Center
02.2004 - 06.2009
- Continued proficiency in hematology, chemistry, blood bank, serology, and microbiology
- Maintained laboratory safety policy and procedure manual and trained technologists on proper handling and usage of equipment and biohazardous materials
- Served on hospital Environment of Care committee and Biohazardous Waste sub-committee, ensuring proper protocols for hospital/clinic safety
- Delivered safety talking points during monthly laboratory meetings
- Served as back-up CAP inspector by completing 3.5 hours of comprehensive team member training
- Volunteered as laboratory information system super user and trained eight employees on the utilization of the system and network
Medical Technologist
Baptist Medical Center—Beaches
12.2000 - 01.2004
- Performed laboratory testing in hematology, chemistry, blood bank, serology, microbiology and efficiently expedited results allowing high quality patient care
- Performed maintenance, calibration and quality control on laboratory analyzers
- Performed phlebotomy and specimen processing
Education
Bachelor of Science - Medical Technology
Florida International University
Miami, FL08.2000
Bachelor of Science - Health Science
University of North Florida
Jacksonville, FL05.1996
Skills
- Strong Organizational Skills
- Analytical Problem-Solving
- Effective and impactful communication
- Relationship building
- Informed Decision-Making
Certifications And Licensure
- American Society for Clinical Pathology Certification (ASCP), #212416
- American Society for Clinical Pathology (ASCP) Laboratory Management University Certificate, 09/01/16
- State of Florida Clinical Laboratory Supervisor’s License, SU36765
Timeline
Lead Medical Technologist
Mayo Clinic
12.2014 - Current
Medical Technologist II
Mayo Clinic
02.2011 - 12.2014
Medical Technologist and Laboratory Safety Officer
Cheyenne Regional Medical Center
02.2004 - 06.2009
Medical Technologist
Baptist Medical Center—Beaches
12.2000 - 01.2004
Bachelor of Science - Medical Technology
Florida International University
Bachelor of Science - Health Science
University of North Florida
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