Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA CATES

McKinney,TX

Summary

Experienced in implementing successful recruitment strategies and building candidate pipelines to meet employment needs. Skilled in utilizing traditional and online methods to attract top talent. Passionate about connecting candidates with the right opportunities through innovative sourcing techniques. Committed to driving organizational success by consistently delivering top-tier candidates for key positions.

Overview

21
21
years of professional experience

Work History

Talent Acquisition Partner

360 Behavioral Health
08.2024 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Created engaging job postings that accurately reflected position requirements while showcasing company culture.
  • Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.

Talent Acquisition Specialist

Mosaic
11.2023 - Current
  • Managed the end-to-end talent acquisition process for Direct Support Worker (contracted) roles, from requisition to contract execution.
  • Collaborated with candidates and local operations to build and maintain a pipeline of qualified contractors to meet service demands.
  • Ensured a positive recruitment experience for candidates, organizational partners, and community stakeholders by professionally representing the organization.
  • Monitored and analyzed key performance metrics, including response times, conversion rates, and retention rates, to drive recruitment outcomes.
  • Adhered to and enhanced best practices for talent acquisition, identifying areas for process improvement to support organizational growth.
  • Developed strong partnerships and fostered effective communication across all levels of the recruitment process.

Talent Acquisition Partner

Broadstep Behavioral Health
02.2019 - 10.2023
  • Provided support roles within Health Services and Clinical Departments
  • Collaborate with HR leaders to algin Therapist. Nurses, DSPs, QIDPs, and Clinical Service Managers.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Streamlined HR efficiencies, coordinated new hire orientations, and provided onboarding and training for several new employees.
  • Optimized job postings for maximum visibility, leveraging SEO techniques and targeted social media campaigns.
  • Managed full-cycle recruiting process, ensuring a positive candidate experience from initial contact through onboarding.
  • Screen. evaluate and qualify candidates and develop a deep understanding of candidate qualifications and competencies and maintain an understanding of innovative recruitment tools, technologies, and best practices.
  • Generated a specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.

HR Recruiter

Navicore Solutions
01.2017 - 02.2019
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration
  • Evaluated strengths and weaknesses of candidates through effective screening processes
  • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews
  • Verified applicant references and employment details
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
  • Participated in professional development opportunities related to human resources management and recruiting practices.
  • Reduced time-to-fill for open positions by implementing targeted recruitment strategies.

Recruiter

Adecco
10.2014 - 12.2016
  • Entry-level roles for nationwide clinics and administrative offices
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Maintained accurate documentation of candidates throughout the recruiting process
  • Developed relationships with professional schools leaders to attract new talent
  • Assisted in the implementation of Hiring Events
  • Negotiated salary and hourly rates for Exempt and Non-Exempt roles
  • Managed up to 23 Direct Hire requisitions simultaneously with an in-house Applicant Tracking System
  • Studied job descriptions and qualifications to determine applicant requirements.

Recruiter

Comcast
03.2010 - 05.2013
  • Advertised job opportunities on social media platforms and job boards.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Created engaging job postings that accurately reflected position requirements while showcasing company culture.
  • Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.

Trainer/Supervisor

AT&T
07.2004 - 12.2009
  • Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways
  • Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers
  • Created an online training program to be used during video training conferences Extensively trained new and existing employees
  • Addressed all questions from training program participants
  • Used a variety of assessment tools and strategies to improve instruction methods
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Education

Associate of Science - Paralegal

Hinds Community College

High School Diploma -

Lincoln Academy
01.2013

Skills

  • Social Media Recruitment
  • Recruitment Process Outsourcing
  • Candidate assessment
  • Boolean Search Techniques
  • Passive Candidate Recruiting
  • Recruitment Metrics
  • Applicant Tracking Systems
  • Video interviewing
  • Salary and benefits negotiations
  • Candidate pipeline management
  • Candidate tracking
  • Microsoft Office

Timeline

Talent Acquisition Partner

360 Behavioral Health
08.2024 - Current

Talent Acquisition Specialist

Mosaic
11.2023 - Current

Talent Acquisition Partner

Broadstep Behavioral Health
02.2019 - 10.2023

HR Recruiter

Navicore Solutions
01.2017 - 02.2019

Recruiter

Adecco
10.2014 - 12.2016

Recruiter

Comcast
03.2010 - 05.2013

Trainer/Supervisor

AT&T
07.2004 - 12.2009

High School Diploma -

Lincoln Academy

Associate of Science - Paralegal

Hinds Community College
JESSICA CATES