Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
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Jessica Ceron

Jessica Ceron

Summary

Experienced behavior management and intervention specialist with a proven track record in developing and implementing individualized education programs at Vital Healthcare Inc., driving enhanced student success. Bilingual proficiency and adaptability complement strong skills in team leadership and data acquisition, resulting in improved client outcomes and operational efficiency. Career aspirations include further advancing educational interventions to support diverse learning needs. Possess key skills in supply chain coordination, inventory management, and regulatory compliance. Excel in leadership, problem-solving, and communication, ensuring smooth operations and team cohesion in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Behavior Intervention Specialist

Vital Healthcare Inc
Glendale, CA
05.2024 - Current
  • Assisted in the development and implementation of individualized education plans for students with special needs in a classroom setting with over 20 students.
  • Assisted teachers with planning and preparing lessons for students.
  • Collaborated with special education staff to develop Individualized Education Plans.
  • Monitored client's progress towards identified goals through data collection and analysis.

Behavioral Technician

Asteri Treatment Center
04.2024 - 07.2024
  • Implement behavior plans, assist in the development of individualized behavior plans for clients under the supervision of a BCBA, conduct one-on-one sessions to address specific behavior challenges and promote skill development, and create and adapt learning materials and environments to meet the unique needs of each client.

Logistics Shift Lead

Lamps Plus Inc
02.2020 - 07.2024
  • Oversaw forklift operators in completion of daily tasks and resolved discrepancies.
  • Participated in weekly meetings with management team to discuss strategies and goals.
  • Analyzed customer buying patterns to identify trends in sales activity.
  • Monitored employee performance and provided feedback on areas for improvement.
  • Trained new employees on company policies, procedures, and job duties.
  • Performed administrative tasks, including data entry, typing, and logistics documentation.

Cocktail Server

Yaamava Resort and Casino
12.2023 - 04.2024
  • Served beverages to costumers in a timely matter
  • Accurately record orders and keep track of drink tabs in a high-volume environment, prioritized each order and costumer equally to give the best possible customer service experience to all

Server

All Star Drafts
01.2023 - 10.2023
  • Served food and drinks to customers and ensured their satisfaction, while maintaining up to ten tables
  • Functioned as a collaborator by assisting coworkers during rush hour periods by greeting customers, running food and drinks, and assisting behind the bar

Customer Service Rep

Walmart
04.2018 - 04.2019
  • Resolved customer concerns and managed complaints effectively.
  • Implemented innovative methods for streamlining the customer service process.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

Community college - Marketing

Riverside Community College
Riverside
01.2019

Highschool -

Redlands Highschool
Redlands
01.2017

Skills

  • Team Leadership
  • Customer service
  • Written Communication Skills
  • Bilingual
  • Adaptability
  • Positive behavior support
  • Individualized education programs
  • Data Acquisition
  • Classroom support
  • Behavior management and intervention

Volunteer Experience

Leader of International Club, Students of diverse backgrounds gathered to discuss and share their culture and beliefs.

Languages

Spanish
Native/ Bilingual

Timeline

Behavior Intervention Specialist

Vital Healthcare Inc
05.2024 - Current

Behavioral Technician

Asteri Treatment Center
04.2024 - 07.2024

Cocktail Server

Yaamava Resort and Casino
12.2023 - 04.2024

Server

All Star Drafts
01.2023 - 10.2023

Logistics Shift Lead

Lamps Plus Inc
02.2020 - 07.2024

Customer Service Rep

Walmart
04.2018 - 04.2019

Community college - Marketing

Riverside Community College

Highschool -

Redlands Highschool

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Jessica Ceron