Jessica Chaban
Matrix Solutions
Hazle Township,PA
1
Language
1
Certification
20
years of professional experience
Hello! My name is Jessica, but you can call me Jess!
I am a dependable professional with 15+ years of experience across behavioral health, early childhood education, and customer service. I'm a creative and artistic person who is also skilled in conflict de-escalation, documentation, staff training, stocking and improving work sites, teaching children of all ages, and safety management.
I believe I bring strong attention to detail, empathy, and professionalism to every setting I'm in. I like to demonstrate strong teamwork skills in a friendly, but professional environment with proven ability to quickly adapt to anything that comes my way. I am always eager to contribute to team success and further develop professional skills. I love to bring a positive attitude and a smiling face wherever I go! (Just like Dolly said, "If you see someone without a smile, give them one of yours!")
I am committed to excellence in my work and love bringing a little extra sunshine to the workplace every day! I am ready to find the job that's right for me and bring 20+ years of dedication, a passion for growth, and a bright smile to a collaborative new team!
Work History
Behavioral Health Technician
1 Month- Monitored patient behavior and documented observations accurately in clinical records.
- Implemented de-escalation techniques to support crisis intervention and maintain safety.
- Supported treatment plans by reinforcing coping skills and therapeutic interventions.
- Collaborated with nurses and clinicians to communicate behavioral changes and care needs.
- Enforced facility safety protocols and responded promptly to incidents or escalated behaviors.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
Preschool Teacher/Group Supervisor
1 Year 1 Month- Developed age-appropriate lesson plans supporting early literacy, motor skills, and social development.
- Supervised classroom activities, ensuring safe, structured, and engaging learning environments.
- Communicated daily updates with parents regarding behavior, milestones, and classroom activities.
- Maintained accurate records of each child's progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Improved learning with well-structured lesson plans that made complex concepts easier for preschoolers to understand.
- Observed infant behavior and adjusted care strategies to meet individual developmental needs.
- Developed nurturing classroom routines supporting infant emotional, physical, and cognitive development.
- Coordinated staff schedules, coverage needs, and workload balance across assigned shifts.
- Trained team members on procedures, safety expectations, and quality standards.
- Drove employee engagement initiatives that resulted in higher morale, increased retention rates, and greater job satisfaction among team members.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Conducted routine inspections to check quality and compliance with established specifications.
Sales Associate/Cashier
1 Year- Supported customers with product selection, pricing, and store policies for positive shopping experiences.
- Operated point-of-sale register, processed transactions, and balanced cash drawer accurately.
- Merchandised sales floor, built displays, and maintained planogram compliance.
- Stocked freight, rotated merchandise, and organized backroom inventory for efficient replenishment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Grocery Clerk
4 Years- Maintained stocked, organized grocery aisles to support efficient customer shopping and product availability.
- Assisted customers with product location, special requests, and basic store information.
- Rotated perishable items using FIFO practices to help preserve freshness and reduce waste.
- Worked overnight and produce/meat
- Replenished backroom and sales floor inventory while following safe lifting and handling procedures.
- Team Leader of Cap 2 before going to night shift due to Covid (Worked all through Covid)
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Decorated cakes and wrote on them for customers when needed
- Power Jack and Hand Jack trained
- Was employee of the month 3 times
- Trained new employees in store procedures and customer service standards, maintaining high service levels.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Preschool Teacher
1 Year- Maintained an organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Encouraged critical thinking and problem-solving skills with specially designed activities and games.
- Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and students' progress reports.
- Designed and created Christmas Plays and Graduation Plays for families. All decorations were made by me.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Conducted early literacy and math activities, laying foundation for future academic success.
Preschool Teacher
5 Years 10 Months- Designed age-appropriate lesson plans supporting early literacy, math, social-emotional growth, and classroom readiness.
- Maintained safe, nurturing classroom routines aligned with licensing standards and center policies.
- Prepared learning materials, organized classroom spaces, and supported consistency across instructional activities.
- Created and planned their Christmas and Graduation plays
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Started and planned their very first Christmas and Graduation plays
- Developed weekly lesson plans and activities to engage children and promote learning.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Modeled positive behavior and communication skills for students.
Produce Associate
6 Years- Stocked produce displays with fresh items while maintaining full, organized presentation
- Inspected fruits and vegetables for quality, removing damaged or expired product
- Built attractive produce cases and endcaps to improve customer appeal
- Prepared the salad bar for customers
- Cut and Prepared fresh veggies and fruit for the cut fruit section
- Assisted customers with produce selections, substitutions, and product questions
- Unloaded deliveries and replenished backroom stock to support daily sales flow
- Sanitized work areas, tools, and display equipment to meet food safety standards
- Trained new associates on produce handling, rotation, and department procedures
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Pleasantly greeted customers and provided prompt and courteous service.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
Education
Associate of Arts - Early Childhood Education
High School Diploma
Skills
Planning Lesson Plans
Familiar with Lillio App
Stars Program
Daycare State Requirements
Parent Conferences
Cleaning/Sanitation/Decorating
Incident Reporting/Mandated Reporter
Electric Jack and Hand Jack Trained
Cardboard Baler Trained
Cake Decorating and writing (Beginner but good)
Creative
like to draw/color
Quick to come up with creative ideas
Expertise on fruit and veggies
Worked as a cashier once. Money Handling
Cooking. (cooked lunch for students)
Inventory
Good with computers and figuring stuff out
Visual Aids (Toby Tablet)
Sensory Awareness
Documentation expertise
Behavioral management
Safety management
Food safety practices
Positive demeanor
Calm under pressure
Attention to detail
Multitasking
Food safety training
Child CPR certification
CPR AED certification
Professional demeanor
Lesson planning
Group and individual instruction
Behavioral intervention
Coping strategies
Patient-family interaction
Treatment plan support
Individualized support
Crisis intervention training
Dependable and responsible
Storytelling techniques
Feeding assistance
Mental health first aid
Emergency response training
Certification
- Certified BHT-ABA, Matrix Solutions
- Mandated Reporter
- Child Abuse Clearance
- FBI Clearance/Fingerprints
Languages
English
Native or Bilingual
All About Me!
Favorite Food: Grilled Cheese!
Favorite Drink: Diet Farmer's Iced Tea
Favorite Candy: Freeze Dried Skittles or PB Cups
Favorite Color: Pink/Glitter
Favorite Team: Dallas Cowboys!
Favorite TV Show: The Pitt
Favorite Movie: Jumanji: Welcome to the Jungle
Favorite Holiday: Halloween
I have 3 wonderful children!
I love to visit new places with my family, go for walks, watch movies, spend time with my dogs.
I love house plants and have tons of them!
Timeline
Behavioral Health Technician
Matrix Solutions
09.2026 - CurrentRead More
Preschool Teacher/Group Supervisor
Busy Bee Daycare
08.2025 - 09.2026Read More
Sales Associate/Cashier
Big Lots
07.2023 - 07.2024Read More
Grocery Clerk
Walmart
07.2019 - 07.2023Read More
Preschool Teacher
Imagination Station Early Learning Center
06.2018 - 06.2019Read More
Preschool Teacher
Tender Treasures Learning Center
08.2012 - 06.2018Read More
Produce Associate
Weis Markets Inc
07.2006 - 07.2012Read More
McCann School of Business & Technology
Associate of Arts from Early Childhood Education
Read More
Hazleton Area High School
High School Diploma
Read More