Jessica Chapman
Smithfield,KY
Summary
Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Burger King
Carrols
02.2022 - Current
- Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Took orders, prepared meals, and collected payments.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Reduced customer wait times by quickly operating customer window and sales register.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Assisted other team members to achieve goals.
- Greeted customers entering restaurant with enthusiasm and warmth and served Number customers.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
Courtesy Clerk
Kroger's Grocery
02.2016 - 09.2016
- Returned unwanted items to correct store locations and restocked shelves.
- Processed returns and refunds in accordance with store policies.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted in unloading trucks and stocking shelves with new products.
Education
High School Diploma - Diploma
James Madison High School
Brooklyn, NY08.2022
Skills
- Doordash and Ubereats
- Prepare Orders
- Restock Shelves
- Cash Register Operation
- Cleaning and Sanitation
- Working with Teammates
- Drive-Thru Operation
- Clean Countertops
- Food and Beverage Service
- Flexible and Adaptable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Burger King
Carrols
02.2022 - Current
Courtesy Clerk
Kroger's Grocery
02.2016 - 09.2016
High School Diploma - Diploma
James Madison High School
Similar Profiles
Dylan ShipleyDylan Shipley
Customer Service Associate at CarrolsCustomer Service Associate at Carrols
Xavion JonesXavion Jones
Cook at CarrolsCook at Carrols
Dylan McIntoshDylan McIntosh
Crew Member at CarrolsCrew Member at Carrols
Skylar ClarkSkylar Clark
Burger King at CarrolsBurger King at Carrols
Lailynn DunawayLailynn Dunaway
CNA at Trilogy Health ServicesCNA at Trilogy Health Services