Jessica Chateau
Jacksonville,FL
Summary
Dedicated and results-orientated Talent Acquisition Specialist with 5+ years of experience in successfully sourcing, engaging and hiring top talents across diverse industries. Proficient in full-cycle recruitment processes, maintaining ATS, utilizing social media to post job advertisements. Adept at collaborating with cross-functional team members and using data-driven strategies to streamline hiring processes. Excellent at relationship management, managing recruitment procedures, and utilizing recruitment tools.
Overview
11
11
years of professional experience
Work History
Talent Acquisition Lead
SIMOS Solutions (Trueblue Corp.)
11.2020 - 10.2023
- Spearhead full-cycle talent acquisition by defining job requirements, assessing potential candidates, and developing training programs to build high preforming workplace.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events. (e.g. Indeed, Zip Recruiter, Facebook etc.)
- Managed training of 8 new hire recruiters and coordinators by incorporating hands-on practice, offering support and providing shadowing opportunities to ensure job satisfaction and confidence with new hires.
- Collaborated with hiring managers on placement of light industrial to mid level employees in warehouse production positions.
- Analyzed and communicated recruitment KPI trends, results and insights to drive future recruitment activity. Improve compliance and reduce risk.
- Spearheaded the design and implementation of the Recruiting Planner for new accounts that developed recruitment plans that were custom designed to fit their business needs and goals.
- Traveled to various accounts to improve their grass-roots efforts; finding and building relationships with local community partners to increase applicant pool
- Awards: 2021 Recruiting Award Grass Roots Outreach & Employee of the Month (September) 2021
Executive Account Manager
Mullan Inc.
12.2019 - 11.2020
- Generated B2B leads via cold calling face-to-face & managed multiple territories in the Jacksonville area on Salesforce platform
- Acquired new corporate and personal accounts for the business division of T-Mobile
- Trained and developed new hires for the pilot campaign
- Built deep relationships with clients to understand their specific needs and brought in $150K in upsells to satisfy those needs.
- Created and delivered presentations to decision makers, leading to a 27% improvement over expected lead conversion
- Piloted Vivint Smart Home campaign that focused on growing their business account division
- Delivered presentations on updated security systems that integrate their business cameras, alarm, thermostats etc
Human Resource Manager
117, Inc.
03.2019 - 12.2019
- Managed full-cycle recruitment from sourcing through to the onboarding of new hires
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Sourced passive and active candidates using job boards like Indeed, Zip Recruiter, etc
- Built relationships with local colleges and universities to match candidates to entry-level sales positions & internships
- Collaborated with our marketing team to optimize our company's social media pages to attract top candidates
- Implemented systems that improved communication and scheduling interviews using ATS Applicant Starter
- Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement to improve retention
- Worked closely with the CEO to plan company outings and events
- Trained new hires on territory management using Salesforce.
Senior Account Manager / Talent Acquisition
KMG Consultants
07.2012 - 03.2019
- Acquired new accounts and maintained existing accounts for a subdivision of Staples Corp Quill Office Supplies B2B sales division
- Generated revenue $1.1 million with 32% retained accounts in MI and increased revenue $2.5 million with 65% retained accounts with proactive account management and relationship-building efforts
- Boosted client satisfaction by effectively managing and resolving account issues.
- Increased revenue for the company through strategic upselling and cross-selling initiatives
- Piloted loyalty program that increased retained accounts by 25%
- Developed SEO presence on Twitter and Instagram to showcase the work environment and increase recruitment
- Developed and led a team of 5-20 people
- Attend networking events to increase book of business (e.g BNI)
- Facilitated 3 expansion locations and relocated to Minnesota to grow and develop that location
- Sourced passive candidates for entry level positions using external job sites
- Oversaw yearly networking events for local college graduates
- Planned and organized yearly Operation Smiles charity fundraiser.
Education
Biochemistry
Central Michigan University
Mount Pleasant, MISkills
- Applicant Tracking System
- Candidate Sourcing
- Partnership Development
- SEO/Marketing
- Job Market Analysis
- Leadership
- B2B Sales / Salesforce
- Microsoft Office, Excel, Power BI
Timeline
Talent Acquisition Lead
SIMOS Solutions (Trueblue Corp.)
11.2020 - 10.2023
Executive Account Manager
Mullan Inc.
12.2019 - 11.2020
Human Resource Manager
117, Inc.
03.2019 - 12.2019
Senior Account Manager / Talent Acquisition
KMG Consultants
07.2012 - 03.2019
Biochemistry
Central Michigan University