Jessica Chavez
Salt Lake City,UT
Summary
I am Punctual and Prepared . I am bilingual . I am a fast learner.
Overview
21
21
years of professional experience
Work History
Scheduler Coordinator
Shriners Children Hospital
Salt Lake City, Utah
08.2022 - Current
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Cargo Agent
Air General
Salt Lake City, UT
08.2021 - 05.2022
- I have learned 3 different airlines
- I have flown to New York , Texas, and Seattle for training.
- Operate forklift to load and unload truck freight
- Input consignee info on computer
- Inventory daily
Cashier/Customer Service
Lucky Stores
Salt Lake City, UT
03.2017 - 09.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Housekeeper
Hilton Hotel
Salt Lake City, UT
05.2016 - 03.2017
- Housekeeping
- I cleaned 10 rooms in 8 hours , also trained new hires
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Cashier/Manager Assistant
Susie's Deals
Lynwood, CA
06.2013 - 01.2017
- Open and close store
- Bank deposits
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Cashier/Customer Service
Tam's Burgers
Norwalk, CA
10.2000 - 02.2012
- My first job
- Worked drive-thru
- Took customers orders
- Took phone orders
Education
Mathematics
Rancho Dominguez High School
Paramount, CA06.2000
Skills
- 22 years of Excellent Customer Service
- Cashier Manager
- Certified Forklift Driver
- Scheduler Coordinator
Timeline
Scheduler Coordinator
Shriners Children Hospital
08.2022 - Current
Cargo Agent
Air General
08.2021 - 05.2022
Cashier/Customer Service
Lucky Stores
03.2017 - 09.2021
Housekeeper
Hilton Hotel
05.2016 - 03.2017
Cashier/Manager Assistant
Susie's Deals
06.2013 - 01.2017
Cashier/Customer Service
Tam's Burgers
10.2000 - 02.2012
Mathematics
Rancho Dominguez High School