Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jessica Chavez

Fort Worth,TX

Summary

Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Mail Processing Clerk

Ink Postal
10.2022 - 02.2023
  • Printing out mail letters
  • Scanning mail barcode
  • Taking phone calls to input orders
  • Inputting clients order in computer
  • Labeled packages with clear, correct information to reduce mailing errors.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Making appointments with clients
  • Payroll
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Account Keeping
  • Account collections
  • Customer Service
  • Used automated mail processing equipment to sort and collate mail.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.

Home Caretaker

Home Care
07.2021 - 08.2022
  • Monitored and reported any changes in clients' physical and mental health.
  • Check patients vital signs daily
  • Kept track of patient time of medications
  • Managed supplies and equipment inventories and replenishments to meet operational needs.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Provided emotional support and companionship to clients.
  • Coordinated appointments with medical professionals.
  • Provided assistance with medication management.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Front Desk Associate

Emcol Tax Service
01.2020 - 07.2022
  • Book appointment for tax preparation
  • Fax
  • Computer working Skills
  • Office Inventory
  • Translated for tax preparers
  • Data Entry
  • Prepared taxes
  • Scanned documents into computer
  • Made copies of documents
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Printed out checks
  • Payroll for employees who work for company
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Performed basic daily bookkeeping tasks.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Asked customers questions to meet special requests.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.

Inventory Clerk

Painless Performance
01.2009 - 12.2010
  • Kept front desk organized and clean
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Maintained inventory count, tracked usage, and documented variances.
  • Learning how to manage payroll
  • Follow safety protocol
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Performed data entry and completed proper paperwork.

Education

High School Diploma -

Penn Foster High School
06.2018

Phlebotomy

Stone Academy
10.2023

Skills

  • Quarterly Reviews
  • Materials Storage
  • Materials Movement
  • Postal Form Proficiency
  • Monthly Inventory
  • Mail Handling
  • Sort Mail
  • Bookkeeping
  • Visitor and Customer Relations
  • Written and Oral Communications
  • Greet Visitors
  • Front Desk Operations
  • Bilingual
  • Records Preparation
  • High knowledge of computer skills
  • Microsoft

Accomplishments

  • Scheduling (5 years)
  • Warehouse Experience
  • Translation
  • Preparing Bills and Receiving payment (8 years)
  • Picking & packing (9 years)
  • Quality assurance (3 years)
  • Quality control (4 years)
  • Mail packer (4 years)
  • Mail Processing (4 years)
  • Mail Sorting (4 years)
  • RF scanner (4 years)
  • Microsoft Office (3 years)
  • Office Management
  • Front Office Assistant (6 years)
  • Office Equipment (10+ years)
  • Childcare (1 year)
  • Data entry (5 years)
  • Inventory control (5 years)
  • Cash handling (5 years)
  • Screen printing (5 years)
  • Printing out paychecks (2 years)
  • HIPAA
  • Payroll (2 years)
  • Preparing Taxes (2 years)
  • Pro reading Taxes (2 years)
  • Phone Etiquette
  • Order Picking
  • Spanish
  • Certifications and Licenses
  • Certified Medical Administrative Assistant(took classes only )

Certification

Bilingual (10+ years) Shipping & Receiving Vital Signs Front desk (4 years) Interpretation Communication skills (10+ years) Microsoft Outlook Computer skills (10+ years)

Languages

Spanish
Professional Working

Timeline

Mail Processing Clerk

Ink Postal
10.2022 - 02.2023

Home Caretaker

Home Care
07.2021 - 08.2022

Front Desk Associate

Emcol Tax Service
01.2020 - 07.2022

Inventory Clerk

Painless Performance
01.2009 - 12.2010

High School Diploma -

Penn Foster High School

Phlebotomy

Stone Academy

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Jessica Chavez