Jessica Chavez Villicana
Lexington,NC
Summary
Adaptable and proactive individual with a versatile background in retail. Recognized for strong teamwork and customer service skills, contributing to streamlined operations and effective staff mentorship. Ready to leverage expertise for impactful results in daily operations.
Overview
1
1
Language
3
3
years of professional experience
Work History
Active
Macys Fullfillment Center
1305 Liberty Ridge Rd, China Grove, NC
05.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier Assistant Manager
Compare Foods
800 S Main Street, Lexington, NC
11.2025 - 05.2026
- Supervised daily cashier operations to ensure efficient customer service and accurate transactions.
- Trained and mentored new staff in cash handling procedures and customer interaction techniques.
- Resolved customer inquiries and complaints effectively, enhancing overall shopping experience.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Cashier
Lowes Foods
17525 S Highway 109, Denton
05.2025 - 11.2025
- Supported promotional campaigns by effectively communicating offers to customers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Cashier
Zaxbys
1425 Cotton Grove Rd Lexington, NC
06.2023 - 06.2024
- Processed customer transactions efficiently using POS systems.
- Ensured accurate cash handling and balanced registers at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Maintained cleanliness and organization of work areas to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours.
- Assisted in training new cashiers on company policies and procedures.
Education
High School Diploma -
Lexington Senior High School
26 Penry St Lexington, NC 27292Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Flexible and adaptable
Languages
Spanish
Native or Bilingual
Timeline
Active
Macys Fullfillment Center
05.2026 - Current
Cashier Assistant Manager
Compare Foods
11.2025 - 05.2026
Cashier
Lowes Foods
05.2025 - 11.2025
Cashier
Zaxbys
06.2023 - 06.2024
High School Diploma -
Lexington Senior High School