Summary
Overview
Work History
Education
Skills
Timeline
Generic
jessica chea

jessica chea

Romeoville,IL

Summary

Dynamic Nail Technician with a proven track record at Star Nails, excelling in customer service and relationship building. Recognized for exceptional nail art techniques and effective time management, consistently enhancing client satisfaction and loyalty. Adept at client consultations and promoting services, driving positive feedback and repeat business.

Overview

2016
2016
years of professional experience

Work History

Nail Tech

Star Nails
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Communicated effectively with management concerning important customer issues.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.

Assembly Line Worker

Big Ston
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Communicated effectively with management concerning important customer issues.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.

Cargiver

Self Employed Services
01.2012 - 09.2015
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Education

High School Diploma -

Se Sovat High School
Phnom Phen, Cambodia
05.1999

Skills

  • Customer service
  • Time management
  • Problem-solving skills
  • Appointment management
  • Relationship building
  • Team collaboration
  • Client consultation
  • Operations leadership
  • Service promotion
  • Customer education
  • Sales proficiency
  • Client service quality

Timeline

Cargiver

Self Employed Services
01.2012 - 09.2015

Nail Tech

Star Nails

Assembly Line Worker

Big Ston

High School Diploma -

Se Sovat High School

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jessica chea