Jessica Cheek

• Explaining billing information to patient's such as but not limited to EOB, and other information from resent visit's to hospitals or medical facilities.
• Taking payments
• setting up payment plans and sending out information for financial assistance helping patients under stand coinsurance, copays, deductibles, etc

Duties include going over auto loan contract

helping customer understand the principal balance, the total balance to pay it off.

answering questions and taking payments for auto loan.

Answering questions about original date other questions and or concerns transferring calls to other departments

• Answering calls for lawyers across the country
• taking messages for the firm
• making phone calls to lawyer to see if they would like to speak with certain clients directly
• rotating messages so that the firm can get back to the client

• Helping to collect information such as household income, age and insurance information to see if patient was eligible to get medication for free.
• asking for important information that was missing for eligibility purposes
• helping patient get their first refill and shipping information
• contacting nurses healthcare workers for patient information such as Prior auth to be sent and refill information.