Jessica Chernovetz

Dynamic Shift Supervisor at Starbucks with a proven track record in cash management and team motivation. Successfully implemented process improvements that enhanced workflow efficiency and reduced wait times. Skilled in employee onboarding and training, fostering a customer-oriented environment while ensuring safety and policy compliance.

• Supervised team of 15 staff members.
• Collaborated with team of 15 in the development of Starbucks .
• Documented and resolved many issues including helping a man whom seizured in the lobby of the location which led to him being okay. Also planned and helped function extra activities during store hours like "happy hour"
• Achieved baristas in showing them how to set up benefits through effectively helping with locating the benefits that suited them and also helping them navigate beverage quality and taste

As a shift supervisor I hold that roll extremely high. I oversaw my team with value and extreme gratitude. I delegated tasks, acted as a liaison between my team members and had the authority to decide if someone was sick and had to resort to going home. I treat myself as an equal. With that I've received partner of the quarter on multiple occasions as its based off of votes within the store I worked at.